After opening up PSE 2020 and clicking the Organizer button I as usual get the message 'Loading the Organizer workspace ' this goes on for nearly a minute with the rotating emblem and then disappears and nothing happens. It has been working until today.
Hope somone can let me know what I have to do.
As a first test I would try to launch the organizer while keeping the shift key pressed. This should open a menu with the options to open in a new empty catalog or even to repair the current catalog. If the empty catalog works, you can suspect a problem with the catalog rather than with the Organizer. Trying to repair from the new catalog would be the second test.
When holding down the shift key nothing happens when trying to launch the organizer.
Thanks for trying though.
While Michel's answer wasn't the solution I received an e-mail from Adobe Systems Incorporated saying they will solve the problem by exchanging e-mails, this they did ( a self inflicted problem by myself was discovered ) by taking over my computer with my permission. Amazing to watch someone work who knows what he is doing.
Thanks to everyone at Adobe
Adobe NEVER helps by email.
Read the announcement on top of this forum.
You have been scammed.
I'm shocked, the problem was fixed and I watched them do it. I'm not sure what to do now, is it possible for you to advise who I should contact ? Understand if you can't.
I am having thesame problem.....just started yesterday....whats up, I was doing nothing, it was working finr....HELP?