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Unable to launch the organizer from PSE 2020

Explorer ,
Dec 16, 2019

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Hello

After opening up PSE 2020 and clicking the Organizer button  I as usual get the message 'Loading the Organizer workspace ' this goes on for nearly a minute with the rotating emblem and then disappears and nothing happens. It has been working until today.

Hope somone can let me know what I have to do.

 

Thank you

Alan

While Michel's answer wasn't the solution I received an e-mail from Adobe Systems Incorporated saying they will solve the problem by exchanging e-mails, this they did ( a self inflicted problem by myself was discovered ) by taking over my computer with my permission. Amazing to watch someone work who knows what he is doing.

Thanks to everyone at Adobe

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Unable to launch the organizer from PSE 2020

Explorer ,
Dec 16, 2019

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Hello

After opening up PSE 2020 and clicking the Organizer button  I as usual get the message 'Loading the Organizer workspace ' this goes on for nearly a minute with the rotating emblem and then disappears and nothing happens. It has been working until today.

Hope somone can let me know what I have to do.

 

Thank you

Alan

While Michel's answer wasn't the solution I received an e-mail from Adobe Systems Incorporated saying they will solve the problem by exchanging e-mails, this they did ( a self inflicted problem by myself was discovered ) by taking over my computer with my permission. Amazing to watch someone work who knows what he is doing.

Thanks to everyone at Adobe

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Problem or error

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199

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Dec 16, 2019 1
Adobe Community Professional ,
Dec 16, 2019

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As a first test I would try to launch the organizer while keeping the shift key pressed. This should open a menu with the options to open in a new empty catalog or even to repair the current catalog. If the empty catalog works, you can suspect a problem with the catalog rather than with the Organizer. Trying to repair from the new catalog would be the second test.

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Dec 16, 2019 0
Explorer ,
Dec 16, 2019

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When holding down the shift key nothing happens when trying to launch the organizer.

Thanks for trying though.

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Dec 16, 2019 0
Explorer ,
Dec 18, 2019

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While Michel's answer wasn't the solution I received an e-mail from Adobe Systems Incorporated saying they will solve the problem by exchanging e-mails, this they did ( a self inflicted problem by myself was discovered ) by taking over my computer with my permission. Amazing to watch someone work who knows what he is doing.

Thanks to everyone at Adobe

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Dec 18, 2019 0
Adobe Community Professional ,
Dec 18, 2019

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Warning!

Adobe NEVER helps by email.

Read the announcement on top of this forum.

You have been scammed.

https://community.adobe.com/t5/photoshop-elements/bd-p/photoshop-elements?page=1&sort=latest_replies...

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Dec 18, 2019 0
Explorer ,
Dec 18, 2019

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Hello Michel

I'm shocked, the problem was fixed and I watched them do it. I'm not sure what to do now, is it possible for you to advise who I should contact ?  Understand if you can't.

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Dec 18, 2019 0
ed2fish LATEST
New Here ,
Sep 19, 2020

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I am having thesame problem.....just started yesterday....whats up, I was doing nothing, it was working finr....HELP?

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Sep 19, 2020 0