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finnh70094559
finnh70094559
Known Participant
July 27, 2020
Question

Update to PSE 18.1 does not work

  • July 27, 2020
  • 2 replies
  • 657 views

I have PSE 2020 (18.0) but it has many bugs in face recognistion. I have read that a newer version (18.1) is available. But the Updates link under Help is greyed out, so I can not get the newest version. Please help.

Best regards

Finn

This topic has been closed for replies.

2 replies

99jon
99jon
Genius
August 12, 2020

Hi Finn

Your software is fully up to date. There have been no further releases since v.20200105.m.139301

    P
    Paul5C71
    Participant
    November 9, 2020

    Then why does the link you provid show 20200120.m.139570 ??

     

    I have the same issue where the Update button under Help is greyed out.

    I am a little disappointed that my version of Elements (2020) is not even a year old yet and Adobe wants me to buy Elements 2021 and won't allow me to at least update my current version with any fixes.

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    November 10, 2020

    @Paul5C71 :  What problems are you having that you think should be fixed?  Traditionally, the only updates to an Elements version are for updates to the ACR plug-in.  (Occassionally, there have been bug fixes that affect a large number of users, often because of OS updates.)  This is because new cameras come out constantly and require updates to ACR for files to be recognized.  If this is all you are interested in, then there is a workaround that allows you to update the plug-in to the latest version available in the Photoshop CC program.  See my post here for more details.

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    July 27, 2020

    What OS are you using?

    If the Update link is greyed out, you already have the latest version.  So what are the many bugs you are having with face recognition? 

    finnh70094559
    finnh70094559Author
    Known Participant
    August 11, 2020

    I use Win 10 update 2004 update 2020-07. 

    I still not understand, that I have version 18.0 and update to version 18.1 is greyed out.

    The bugs in Face Regocnition caused win 10 crashes 3 times until I saw in the comunity, that this was a general face recognition issue. I have stopped face recognistion untill I am convinced, that my PSE i bug free.

     

    Help>System info:

    Elements Organizer 18.0.0.0
    Core Version: 18.0 (20200105.m.139301)
    Language Version: 18.0 (20200105.m.139301)

    Current Catalog:
    Catalog Name: fh_catalog_2020
    Catalog Location: C:\Users\finnh\Pictures\fh_catalog_2020\
    Catalog Size: 303,6MB
    Catalog Cache Size: 2,5GB

    System:
    Operating System Name: Windows 10
    Operating System Version: 10.0
    System Architecture: Intel CPU Family:6 Model:14 Stepping:10 with MMX, SSE Integer, SSE FP, SSE2
    Built-in Memory: 7,9GB
    Free Memory: 3,2GB

    Walter_H
    Walter_H
    Legend
    August 11, 2020

    There is not a version 18.1. There is a Photoshop Elements 2020.1 update. Here's what's fixed.

     

    --Walter in Davie, FL
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