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Upgrades

Community Beginner ,
Nov 03, 2020

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Is it possible to upgrade from Elements 11 to either Elements 20 or 21? and what is the cost, Windows 10

 

Liam

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Upgrades

Community Beginner ,
Nov 03, 2020

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Is it possible to upgrade from Elements 11 to either Elements 20 or 21? and what is the cost, Windows 10

 

Liam

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Nov 03, 2020 0
Adobe Community Professional ,
Nov 03, 2020

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https://www.adobe.com/products/photoshop-elements/download-trial/try.html

You may get a discount from Adobe as a repeat customer. Check for price in the box stores & Amazon as well.

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Nov 03, 2020 1
Adobe Community Professional ,
Nov 03, 2020

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. . .  and buying Elements 2021 (even with a discounted price from Adobe) is not really an upgrade.  Different versions of the program are entirely independent and can exist together on the computer.   You are definitely eligible for the Adobe discount.   If you choose that option, it is my understanding that you will receive the same serial number as your earlier version.

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Nov 03, 2020 1
Adobe Community Professional ,
Nov 03, 2020

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If you choose that option, it is my understanding that you will receive the same serial number as your earlier version.

 

No, Greg, the serial number will be different.

 

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Nov 03, 2020 1
Community Beginner ,
Nov 03, 2020

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Hi Greg

Many thanks for that 

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Nov 03, 2020 0
Community Beginner ,
Nov 14, 2020

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Elements 2021 now up and running.

Thank you

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Nov 14, 2020 0
Adobe Community Professional ,
Nov 14, 2020

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@Revjames can you please let us know whether you purchased an upgrade version from Adobe, and whether you received a different serial number than the prior version?  Thanks.

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Nov 14, 2020 0
Adobe Community Professional ,
Nov 14, 2020

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Hi Greg,

 

Whenever I've purchased Elements (and Creative Suite, back in the day) upgrades, I've always received a different serial number.

 

It's always been my understanding that the only difference between full versions and upgrades is the serial number. So, the licensing mechanism (full vs upgrade) would seem to be triggered by the serial number entered. Upgrade serials require verification by subsequently entering a previous version serial.

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Nov 14, 2020 0
Adobe Community Professional ,
Nov 14, 2020

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@John Waller said:

Upgrade serials require verification by subsequently entering a previous version serial.

Thanks, John (and Michel). I haven't purchased an upgrade version in many years.  I thought that I had read somewhere that the serial numbers would be the same.  Perhaps, I misremembered the comment.  Certainly, what you say makes more sense. 

 

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Nov 14, 2020 0
Community Beginner ,
Nov 15, 2020

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Hi Greg

Had the upgrade which was the full version serial number was differant to the previous one

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Nov 15, 2020 1
Greg_S. LATEST
Adobe Community Professional ,
Nov 15, 2020

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Thanks for confirming.

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Nov 15, 2020 0