Photoshop not opening on iPad Pro

New Here ,
Dec 17, 2020

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Hi, 

So my problem is whenever I go to open the photoshop app on my iPad it will load the title screen and then crash, this happens every time, I've tried uninstalling and reinstalling and the first time I open the app it will work completely fine, leave it a little while and I won't be able to open the app again even if it's already open in my recent apps. If anyone knows any solution to this or why this might be happening I would be very grateful to know as I am trying to complete college work on the app.

 

Thank you

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Crash or freeze, Problem or error

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Photoshop not opening on iPad Pro

New Here ,
Dec 17, 2020

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Hi, 

So my problem is whenever I go to open the photoshop app on my iPad it will load the title screen and then crash, this happens every time, I've tried uninstalling and reinstalling and the first time I open the app it will work completely fine, leave it a little while and I won't be able to open the app again even if it's already open in my recent apps. If anyone knows any solution to this or why this might be happening I would be very grateful to know as I am trying to complete college work on the app.

 

Thank you

TOPICS
Crash or freeze, Problem or error

Views

62

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Dec 17, 2020 0
Adobe Community Professional ,
Dec 17, 2020

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Hi

Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile.

 

Please go to Settings > General > About and tell us:

  • iPad Model Name
  • iPad Number
  • iOS version
  • Capacity 
  • Available [space]

 

~ Jane

 

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Dec 17, 2020 0
New Here ,
Dec 18, 2020

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Hey! Just wanted to entail that I've been having an identical issue, and had the same one running Adobe Illustrator a while back as well. Here are my iPad specs:

 

iPad Pro 4th generation, 12.9 inch

iOS 14.3 (I recently updated to this)

128 gb capacity

107.1 gb available storage

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Dec 18, 2020 0
Leah U LATEST
New Here ,
Jan 06, 2021

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I've been having the same issue. 

 

My iPad specs are:

iPad Pro 12.9 in 4th Gen

iPad number: MXAV2LL/A or A2229

iOS 14.3

512 GB capacity

496.19 GB available storage

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Jan 06, 2021 0