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2019 Menus greyed out

New Here ,
Nov 18, 2018

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Just installed 2019.  When I choose edit in Photoshop from Lightroom all the items in Photoshop under every menu are greyed out.  I first thought it was an image mode type issue but that is greyed out also.  All default external editor settings in Lightroom.  Any ideas?  Thanks!

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2019 Menus greyed out

New Here ,
Nov 18, 2018

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Just installed 2019.  When I choose edit in Photoshop from Lightroom all the items in Photoshop under every menu are greyed out.  I first thought it was an image mode type issue but that is greyed out also.  All default external editor settings in Lightroom.  Any ideas?  Thanks!

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Most Valuable Participant ,
Nov 18, 2018

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New Here ,
Nov 18, 2018

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Thanks!  Opening Photoshop first corrected the issue.  For some reason my search didnt pick up those articles.

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Community Beginner ,
Nov 21, 2018

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OK, I have Photoshop CC 20.01 installed and when I try to open a file from LR Classic CC into PS CC, all the menus are greyed out.  I have tried this many times. Then I tried the solutions you described above: opening PS first by itself does not work. If I click on my most recent file (which was optimized in LR) it brings me to Camera Raw - I don't want to use Camera Raw!!!  Then I can't get out of PS or Camera Raw and need to Open Task Manager to end Task.

I am fed up trying to do something so simple.  I still have PS 2018 and am going to go back to use that until Adobe fixes this problem!!!!

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Community Beginner ,
Nov 21, 2018

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I just now tried something else which did work.  I opened Photoshop 20.01 first and then selected a psd file that I had worked on previously and opened that file (even though I did not want to work on it).  Once I saw that the menus were not greyed out anymore, I then went back to LR Classic CC and opened my original RAW/NEF file in Photoshop and the menus were fine so I was able to work on it.  This is a big nuisance to do every time I want to go from LR to PS, however, and I certainly hope Adobe addresses the problem. I don't even see it listed in all the Fixes page Fixed issues in Adobe Photoshop CC  

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Explorer ,
Nov 22, 2018

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Thank you RonaL.  I'm having the same issue and your fix of opening a previous file in photoshop before sending a file from LIghtroom gave me access to the menus.  It's a hassle but at least I can edit.

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Community Beginner ,
Nov 22, 2018

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CORRECT!

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New Here ,
Jan 12, 2019

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Thank you so much, I've been looking for a solution since forever! I don't have this problem every time I'm opening something from LR in PS but it's so frustrating when it does...

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New Here ,
Nov 23, 2018

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I'm glad I'm not the only one with this issue. Just updated last night and I was going crazy trying to figure out what I was doing wrong. Hope this gets fixed soon.

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New Here ,
Dec 08, 2018

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I have the exact same issue, and I was getting really upset. I'm going to give this a shot right now. I can't believe there aren't more posts about this issue.

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Community Beginner ,
Nov 24, 2018

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This is the worst version of PS I have ever used. It's buggy frustrating with menus greyed out:- useless. I'm not playing anymore; picking up my pixels and going back to the previous version. Tried-n-true; at least it works.

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Community Beginner ,
Nov 24, 2018

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I am also experiencing greyed out menus when opening RAW files from both Light CC or Lightroom Classic. Opening Photoshop first fixes the issue, but Adobe needs to get on this one and fix ASAP.

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Adobe Community Professional ,
Nov 25, 2018

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Just so we're perfectly clear - this is a known, officially acknowledged issue and a fix is in the pipeline.

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New Here ,
Nov 25, 2018

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Pleased to hear that Photoshop are on the case.  I purchased Nik filters from DxO last Thursday and haven't yet been able to install them in a useable manner.  This is a taste of my experience. 

At the moment, I can open files from Photoshop and Bridge and successfully edit them moving from the Nik filters (including RAW presharpener) to creating layers and using the clone, sharpening tools, etc.  But when I send a file from Lightroom into Photoshop, the Selective Tool tells me that 'Sharpener Pro 3: (1) RAW Presharpener is not currently available'.  Similar messages appear for all the other applications in the Selective Tool.  File-Automate-Nik Collection Selective Tool doesn't help, and I cannot select Nik from the Filter menu as this is greyed out.

In Lightroom Preferences, I've listed each of the 7 Nik plug-ins separately in the Additional External Editor.  The last one showing is Viveza and I can edit in this but Photoshop will return the file immediately as a TIFF without allowing further editing in the other filters. 

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Community Beginner ,
Nov 27, 2018

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SAME PROBLEM, PLEASE FIX THIS I CAN'T WORK !!!!!!!!!!

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New Here ,
Nov 29, 2018

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Same problem!!!, cannot work, please solve this huge problem as soon as possible!!

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Adobe Community Professional ,
Nov 30, 2018

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post.png

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Community Beginner ,
Dec 02, 2018

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They are slow to correct this problem, I advise you to use Photoshop 2018 version you can download it with the creative cloud

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