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davidn92468579
Inspiring
June 16, 2015
Answered

Artboard layer transparency bug?

  • June 16, 2015
  • 20 replies
  • 20129 views

When I create Artboards, the transparency on my images is no longer visible, instead replaced with white. This seems inconsistent. Is this intentional? Thanks!

    This topic has been closed for replies.
    Correct answer davidn92468579

    Hey guys,

    As I understand it, in our user testing this was the most useful behavior requested by designers. We do plan to make it more configurable in the future.

    Regards

    Pete


    Cool! Thanks Pete. My two cents would be to make it either checkerboard or solid white based on a Preferences toggle and apply that to both modes.

    20 replies

    S
    shirleys12916672
    Participant
    August 23, 2016

    Hello All

    i have a .png transparency problem here too. However i have an alternative solution for now but its not the proper way of doing it.

    ------------------------------------------------------------------------------------------------------------------------------------------------

    Problem (ctrl+shift+alt+w)

    i cant save (ctrl+shift+alt+w) all artboards in one go. 170x120.png has no transparency

    Pete.Green​ i hope you can solve this.

    Disclaimer: I am not the only one with this particular problem My team is counting on you.

    ---------------------------------------------------------------------------------------------------------------------------------------------------------

    Solution/Temporary Fix

    Layers (F7) > icon group layer (rightclick) > Export As...


    if it doesn't work by just right clicking the group layer export as.., Covert that group to Smart Object check if there is an actual white bg if there isn't try again

    if.. its still doesn't work, try giving the Smart Object a Clipping Mask and try exporting again..

    well thats all i know. Im sorry if any of the methods i mentions didnt help much.

    Last solution, you just have to go back to the old school way ...

    regards

    shirs

    henriquer83315720
    henriquer83315720
    Participant
    August 10, 2016

    I've been working on the same file, which contains several artboards, and after this update, when you export the file as PNG, Adobe began to ignore the parts that were supposed to be transparent and objective. This update (2015.5) ended up hurting me. Ideally, there is a way to change the configuration of the "background" of artboards at once. What is the forecast of this update?

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    August 10, 2016

    Hi henriquer,

    Did you install the 2015.5.1 update?

    If you select the Artboard itself in the Layers Panel, and then check the Properties Panel for the selected Artboard, you should be able to change the Artboard Background Color to Transparent instead of White.

    This option is also available when you're creating a new Artboard document in the New document dialog.

    Hope this helps,

    Regards,

    Pete

      henriquer83315720
      henriquer83315720
      Participant
      August 11, 2016

      Great guy!

      Updated yesterday and now I can see what you're quoting here! Wonderful! Problem solved!

      Thank you Adobe and you in particular!

      Now I can relax!

        ebookdesigner-ui4yFj
        ebookdesigner-ui4yFj
        Participant
        June 28, 2016

        In the current version the transparency bug has been fixed.

        spudnikswonder
        spudnikswonder
        Participating Frequently
        June 23, 2016

        I do not like this!!!!! I can't turn my images so that there is a Transparent background!!!!!!

        D
        davidn92468579Author
        Inspiring
        June 24, 2016

        spudnikswonder - In the most recent version they've made it so you ought to be able to. Read over the thread and make sure you're on 2015.5

        spudnikswonder
        spudnikswonder
        Participating Frequently
        June 28, 2016

        Thank you... >_>

        D
        davidn92468579Author
        Inspiring
        June 21, 2016

        Golden. Thanks.

        D
        DigitalXIII
        Participant
        June 21, 2016

        FINALLY! An update (Photoshop CC (2015.5)) that allows us Transparent Artboard backgrounds!! It's about time! Now I can use them again!

          D
          davidn92468579Author
          Inspiring
          June 21, 2016

          Agreed! This is a really good fix.

          I'm still not sure why the screen area is acting like it's solid pixels of white when I have transparency on the layer. That's inconsistent with the "no-artboard mode" where I am seeing the checkerboard if I delete the opaque layer. But at least I can see what's happening in the layer preview.

          Thanks!

          D
          DigitalXIII
          Participant
          June 21, 2016

          You're still seeing white on your artboard?

          When you make a new file, set the background to transparent and the artboard will have a transparent bg (checkerboard).

          If the file has already been made, then select the artboard and go to:

          Windows -> Properties and there you can change the bg color to transparent.

          The link shows you what it should look like:

          Use artboards in Adobe Photoshop ​

          You should see your main area as transparent after that.

            B
            bbkemp
            Participant
            May 24, 2016

            This is the worst. I'm TRYING to use PS instead of Sketch. I've been using Photoshop professionally for 8+ years. I'm curious what kind of people you were user testing? You still have a transparent background for a single canvas, then "Flip it into artboard mode" and you lose it. I understand that out of the gate, especially if you're trying to copy Sketch functionality, that you wouldn't want to have a fill layer for every single artboard... but you would have to make one anyways for anything other than white. There needs to be a simple way to change it. And you're ADOBE. Not a small team like Sketch. Get it together.

            B
            bbkemp
            Participant
            May 24, 2016

            Unrelated, why in the hell are you naming your apps by year?

            jakeAIA
            jakeAIA
            Participant
            May 20, 2016

            Just wanted to concur that "white" for transparent is just plain stupid.
            Please bring back the old style for artboards.

            _pecus_
            _pecus_
            Participant
            March 25, 2016

            select the artboard and choose from the contextual menu "Ungroup artboard"

            this reverts the behaviour to a single document/artboard and restores the checkered transparency

            for unknown reasons, the document size is different than the artboard size though

              sergioguillen
              sergioguillen
              Participant
              November 1, 2022

              solved it, thx!

              ebookdesigner-ui4yFj
              ebookdesigner-ui4yFj
              Participant
              February 22, 2016

              After I first saw this I have canceled the updates for Photoshop. I see that the issue is still there and I am very disappointed with your way to handle things. I am sorry for the other designers and photographers who have updated.

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