Brush Cursor changing to Crosshair

Explorer ,
Mar 30, 2017

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Not sure if this is a Photoshop glitch or a problem with my keyboard but the circular brush cursor occasionally disappears. Firstly, caps is not on, secondly, I haven't made the brush size too big for the screen. I've been having a problem recently with my Mac where my caps lock gets stuck on and I have to do a PRAM reset to turn it off, I initially thought the Photoshop brush problem was related to this but it happens now even when my caps is off.

I've noticed a string of problems popping up in InDesign 2017 on the new iMac I work on due to the graphics card etc. so I thought it might be version related.

Any ideas?

Correct answer by tjsmonsters | Community Beginner

I'm probably way late, but I just solved this on my own MBP in the most unexpected way and want to leave it for any future users.  I initially reset Photoshop preferences and nothing happened.  But I was using my laptop in clamshell closed mode and when I cracked it open, I discovered that even though caps lock was off on the external keyboard, it was on on the laptop, which somehow activated the PS brush toggle.  Guess even with the lid closed, the keyboard remains active and receives priority from the OS.  Anyway, switching it off fixed the issue.

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Adobe Employee ,
Mar 30, 2017

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Hi Dative,

Most of the time it gets fixed by turning off the Caps lock key, since you have already tried it you may try and reset Photoshop preferences.

Regards,

Mohit

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Community Beginner ,
Apr 17, 2017

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Hi Mohit,

Sorry for hacking this post. I have got the same issue, I turned off the cap lock key, my cursor appeared circle but as soon as I started moving the cursor it came back the cross. I double checked the preferences, nothing suspicious. You mentioned above "reset Photoshop preferences" can you please elaborate it / or any other ideas to get it back to the circle shape. Thanks in advance.

Regards,

Dvu

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Community Beginner ,
Apr 18, 2017

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Hi

I managed to reset photoshop preferences (Preferences in Photoshop)

however I still cannot get circle cursor back, it always appears cross shape. If you could help me to resolve it, that would be great

Thanks

Dvu

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Community Beginner ,
Apr 20, 2017

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Hi

After reset once again this time I removed the right version/ folder i.e. CC 2017. it worked.

Thanks

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Community Beginner ,
Dec 15, 2017

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Hi,

I reset the preferences twice and the cross is still there. I can see the circle just when I turn on/off the caps-lock but when I move the mouse, the circle becomes the bloody cross.

It was just after the update to the latest version ( I updated all the adobe suite). I'm on macbook pro osx 10.13.1

I really need the shape for my job, so I really appreciate your solutions.

Thanks in advance

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Adobe Community Professional ,
Dec 15, 2017

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miguela71947413  wrote

Hi,

I reset the preferences twice and the cross is still there. I can see the circle just when I turn on/off the caps-lock but when I move the mouse, the circle becomes the bloody cross.

It was just after the update to the latest version ( I updated all the adobe suite). I'm on macbook pro osx 10.13.1

I really need the shape for my job, so I really appreciate your solutions.

Thanks in advance

Hi Miguela

This is a very old thread, and it has been marked as answered, which means you have a low chance of your issue being addressed.  So can you start a new thread please?

Mention that you are on using an MPB on 10.13.1 and CC2018.  Tell us exactly what is happening, and under what circumstances.

In case you have not already done so, make sure your cursor is set how you want it in Preferences.

Also say what plug-ins and Extensions you are using.

Thanks

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Community Beginner ,
Dec 15, 2017

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Thanks,

I forgot to mention that the cursor preferences are exactly as I want. No extensions or plugins...

Hope this could be solved!

Thanks again,

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Community Beginner ,
Aug 13, 2018

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I'm probably way late, but I just solved this on my own MBP in the most unexpected way and want to leave it for any future users.  I initially reset Photoshop preferences and nothing happened.  But I was using my laptop in clamshell closed mode and when I cracked it open, I discovered that even though caps lock was off on the external keyboard, it was on on the laptop, which somehow activated the PS brush toggle.  Guess even with the lid closed, the keyboard remains active and receives priority from the OS.  Anyway, switching it off fixed the issue.

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New Here ,
Nov 14, 2018

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Oh man- this was my exact issue. Tried everything listed above but it still showed the crosshair cursor. But on the laptop I had plugged into my monitor- the sneaky caps lock was on.

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New Here ,
Nov 22, 2018

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did you resolve this? im having the same problem but my caps lock is off the preferences are correct, ive reset everything!! its driving me mad

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New Here ,
Dec 12, 2018

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Thank you. That worked for me too. Mismatched caps lock between external keyboard and laptop keyboard. Turn off the external keyboard, reset caps lock and reconnect. All working fine.

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New Here ,
Jan 30, 2020

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This was it. Thank you. 

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New Here ,
Mar 16, 2020

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Dude... LIFE.  SAVER!  Thanks for that!

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Explorer ,
Apr 02, 2020

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You are an amazing person. Thank you.

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New Here ,
Apr 17, 2020

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AMAZING!!  Thanks for posting this.  I didn't even know this could happen. 

Turning off the laptop caps lock did the trick for me too (now if I could just get that last hour back..).

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New Here ,
Aug 08, 2020

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Holy cuttlefish. Thankyou @tjsmonsters

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New Here ,
Jun 08, 2019

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I still have this problem, but with a Wacom Intuos tablet plugged in.  If I use the trackpad to draw, the brush tool is normal.  However, if I use the stylus on my Wacom tablet, the cursor becomes crosshairs and does not draw a brush.  I've had this problem in the past and the only success I've had is by restarting the whole machine.  Caps lock is not on.  It's very frustrating.  I'll update if I ever find out how to fix this.

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Explorer ,
Nov 12, 2019

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That solves a problem I have been seeing for years! . I need to look in support more with better searches too. Thankyou

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Adobe Community Professional ,
Apr 17, 2020

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Hello, just in case, you can also get the crosshair cursor if the brush is larger than what can be shown on screen.
But I'll keep the laptop tip for future reference!

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Community Beginner ,
May 01, 2020

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Actually, go to brushes settings and use PRECISE...that gives you back the circle size of the brush!!!

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