Can't create / Open new file Photoshop 2020

Forum|Forum|6 years ago
January 8, 2020
2 replies
20375 views

I can't create new document on Photoshop 2020

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Participant

Same problem using 22.1.1. on Catalina and old lady not well versed in repairing software. Please be patient and help me.

Akash Sharma

Legend

Hi there,

Sorry that you cannot create a new file in Photoshop 2020, let us help make it right. Would you mind checking the solution mentioned in this similar article https://community.adobe.com/t5/photoshop/can-t-create-open-new-file-photoshop-cc/td-p/5467343 and let us know if that helps?

Thanks,

Akash

M

mariobinder

Participant

I have the same problem and the workaround with the old interface works. I hope Adobe will fix the problem because the "new" interface already worked.

Akash Sharma

Legend

It seems like the monitor color profile is corrupt. Please checkout the steps below:

Open Control panel on your Windwos computer. and locate the Color Management option.
In the Color Management dialog > Devices tab, make sure that the check box option Use my settings for this device is selected.
Click Add.
In the Associate Color Profile dialog that appears, locate the color profile sRGB IEC61966-2.1 in the list and
click OK.

In the Color Management dialog, the color profile sRGB IEC61966-2.1 now appears under the section Profiles associated with this device.
Select this color profile and click Set as Default Profile.
Re-launch Lightroom.

Let us know how it goes.

Thanks,

Akash

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