Can't Print -- Apple M1 | Big Sur 11.1 | Photoshop 21.1.0

Explorer ,
Dec 16, 2020

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Just what the title says.  I have pinter drivers installed, my system sees the printer & I have no problem printing in other applications.  

 

If I try to print in Photoshop, I get all the normal dialogue boxes, Photoshop sees the printer and I can otherwise interact with it (check supplies, etc.) and everything appears to be fine including when I hit 'print'.  But nothing is printed and nothing shows up in the print queue.  No errors reported.

 

 

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Can't Print -- Apple M1 | Big Sur 11.1 | Photoshop 21.1.0

Explorer ,
Dec 16, 2020

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Just what the title says.  I have pinter drivers installed, my system sees the printer & I have no problem printing in other applications.  

 

If I try to print in Photoshop, I get all the normal dialogue boxes, Photoshop sees the printer and I can otherwise interact with it (check supplies, etc.) and everything appears to be fine including when I hit 'print'.  But nothing is printed and nothing shows up in the print queue.  No errors reported.

 

 

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Bug, Problem or error

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49

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Dec 16, 2020 0
Adobe Community Professional ,
Dec 16, 2020

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Have you tried resetting preferences? Although user preferences do not contain print settings, resetting also restores Photoshop's internal preferences which are saved when Photoshop closes. If they become corrupt then various issues can occur. [Thx DavesCM]

I suggest you try reset Photoshop’s preferences & see if it helps? 

https://t.co/ulJI7cGn1G
https://helpx.adobe.com/photoshop/using/preferences.html
You may want to backup your settings beforehand: 
https://t.co/4dX7gkr36D
https://helpx.adobe.com/in/photoshop/using/preset-migration.html

 

If that doesn’t help it may be time to reinstall photoshop. Use the Adobe CC cleaner tool to remove all traces first.

Uninstall photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]
 
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

https://forums.adobe.com/thread/2405286

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Dec 16, 2020 0
Explorer ,
Dec 28, 2020

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I have not tried any reinstalling but this was a brand new computer and a brand new fresh install with Creative Cloud apps the first things to be installed...  This was not a migration - I was starting from scratch.  If no one else is experiencing this issue I guess I'll have to go through uninstall/reinstall process.

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Dec 28, 2020 0
Adobe Community Professional ,
Dec 29, 2020

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Dec 29, 2020 1
Shamer LATEST
Explorer ,
Jan 02, 2021

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Why Photoshop v21?  Because v22 literally crashes the moment I try to open any old documents....

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Jan 02, 2021 0