Cannot find import video frames to layers option

New Here ,
Apr 03, 2021 Apr 03, 2021

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I cannot inport .mov or .mp4 files on photoshop and cannot find 'import video frames to layers' option.

I just downloaded photoshop today and I tried to fix it but didn't change at all

If someone know how to fix it or having same issue, please reply.

 

using Macbook Air M1 and already installed quicktime player

 

TOPICS
Bug, Import and export, Mac, Problem or error

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Adobe Community Professional ,
Apr 03, 2021 Apr 03, 2021

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What happens if you drag a video file from your desktop into Photoshop? Will it open?

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New Here ,
Apr 03, 2021 Apr 03, 2021

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It didn't work.

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Adobe Community Professional ,
Apr 04, 2021 Apr 04, 2021

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I'm not sure why this is happening and I can't replicate the issue on my computer and software. This might be a bug. You can report a bug here http://www.adobe.com/products/wishform.html

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