could not complete the liquify command because of a disk error in Photoshop 22.1

New Here ,
Jan 03, 2021 Jan 03, 2021

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I cannot use liquify tool in photoshop 22.1.

 

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Bug, Problem or error, Windows

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Adobe Employee , Jan 25, 2021 Jan 25, 2021
Would you mind installing the version 21.2.4 of Photoshop from the Creative Cloud Desktop app and let us know if the isuse with Liquify tool still persists?    See: https://helpx.adobe.com/download-install/using/install-previous-version.html      ~Akash

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Adobe Employee ,
Jan 03, 2021 Jan 03, 2021

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Hi there,

 

Sorry that you're getting an error message "could not complete the Liquify command because of a disk error" while using the Liquify filter in Photoshop 22.1

 

What is your computer's operating system? 

 

Would you mind restoring the preferences for Photoshop & see if it helps? See this article for reference: https://t.co/ulJI7cGn1G You may want to backup your settings beforehand: https://t.co/4dX7gkr36D

 

Thanks,

Akash

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New Here ,
Jan 04, 2021 Jan 04, 2021

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Here is my computer's specification.

Untitled-1.jpg

 

I tried using the keyboard shortcut method but the same problem is still occured. 

Untitled-2.jpg

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Adobe Employee ,
Jan 05, 2021 Jan 05, 2021

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Thanks for the details. Would you mind  checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html and let us know if that helps? 

 

Thanks,

Akash

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New Here ,
Jan 07, 2021 Jan 07, 2021

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Im able to access the Performance settings in the Preferences dialog.

 

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Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

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Please trt the suggetions offered in the solution marked in this article: https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html#Solu...

 

Let us know the outcome.

Thanks,

Akash

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New Here ,
Jan 12, 2021 Jan 12, 2021

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Do you mean create a new registry and delete it? 

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Adobe Employee ,
Jan 13, 2021 Jan 13, 2021

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There is new version of Photoshop v22.1.1 that was released recently. Would you mind updating to the latest version and let us know if that helps?

 

~Akash

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New Here ,
Jan 19, 2021 Jan 19, 2021

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Now it become more serious. Adobe creative cloud is corrupted, all the adobe apps can't opened. The dialog keep popping out asking me to repair as it is missing or damaged. After i click repair, it starts to reinstall and corrupt again.

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Adobe Employee ,
Jan 19, 2021 Jan 19, 2021

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Sorry for the trouble caused. I'd recommend that you start fresh by removing all Adobe apps(I guess you have Creative Cloud and Photoshop installed) and then reinstall them.

 

Please use Creative Cloud Cleaner tool to remove all Creative Cloud apps from your computer. Here's the link: Use the Creative Cloud Cleaner Tool to solve installation problems

 

Let us know the outcome.

 

Thanks,

Akash

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New Here ,
Jan 19, 2021 Jan 19, 2021

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I had removed the CC apps successfully. When I tried to reintall the creative cloud and other apps, the installer was not responding after I clicked it. I tried to disable my antivirus and firewall, and the installer was still not responding.

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Now I can install the CC apps after repairing my window system. 

 

Although I installed the updated version of photoshop, yet thus far the problem still remains.

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New Here ,
Jan 24, 2021 Jan 24, 2021

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take Normal or Basic in Drawing mode in Graphics processor mode

 

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New Here ,
Jan 24, 2021 Jan 24, 2021

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I changed the drawing mode and the problem doesnt resolve

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Adobe Employee ,
Jan 25, 2021 Jan 25, 2021

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Would you mind installing the version 21.2.4 of Photoshop from the Creative Cloud Desktop app and let us know if the isuse with Liquify tool still persists? 

 

See: https://helpx.adobe.com/download-install/using/install-previous-version.html 

 

 

~Akash

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New Here ,
Jan 29, 2021 Jan 29, 2021

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Yes, it works. OMG, thanks a lot

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New Here ,
Jan 26, 2021 Jan 26, 2021

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try disabling graphics card use

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New Here ,
Jan 29, 2021 Jan 29, 2021

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I'm getting the same error on a Mac Mini running Big Sur version 11.1 and Photoshop version 22.1.1.

I have an external graphics card, if I disable it, the error goes away, but Liquify is totally unuseable.

I have configured different drives as scratch disks, and there is loads of free space on them.

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New Here ,
Mar 24, 2021 Mar 24, 2021

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I'm getting the same error on my Mac mini running Catalina 10.15.7 and latest version of Photoshop. If I unplug my external graphic card and run photoshop with my internal graphicard the Liquify tool works fine. I have also tested Liquify on my Hackingtosh running smillar hardware as Mac mini (same graphic card) and there is no error with Liquify tool.

 

I also noticed fall in Adobe programs quality of use. Tasks that used to take me couple of minutes now take me longer. I do not have the proof but I have the feeling that its taking me longer to edit photos from my Nikon D850 in Lightroom and Photoshop (photoshop is bearly digesting 16 bits psd files from D850).

 

I cleaned my Mac, have 150 GB free space on scratch disk, 32GB of ram of which I delegated 25GB to Photosop when in use.

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New Here ,
Mar 24, 2021 Mar 24, 2021

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I have now managed to get it to work.

Go into Preferences / Advanced Graphics Processor Settings, and tick the box at the bottom 'Use native operating system GPU acceleration'. I have the top three optins ticked as well and use Normal drawing mode.

It should then work.

This may sacrifice some graphics performance, but at least liquify now works.

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