Could not complete your request because a SOFn, DQT ...

Community Beginner ,
Aug 03, 2018 Aug 03, 2018

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Screen Shot 2018-08-03 at 12.51.24.png

This is a weird message from Photoshop, could not open an image !!?

Could not complete your request because a SOFn, DQT or DHT JPEG marker is missing before a JPEG SOS marker.

what is that mean at first place !!! ... Im using MacBook and its up to date, photoshop version is 19, and it was working perfectly, I use it everyday to edit photos and so on.

Now I have one way to avoid this message by take a screenshot of the image and open it, but this is not a solution at all !

I don't know why this message is thrown by Photoshop.

is there anyone have a solution of this error !!!!!!

THANKS

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correct answers 1 Correct Answer

Community Beginner , Jan 31, 2021 Jan 31, 2021
I have created a free and open-source tool to fix these issues with images. It is easy to use and fast.Application works for Windows and MacOS as well.Source code and binaries are available here: https://github.com/cdefgah/whatsapp-jpeg-repairInstructions are displayed on the page link I provided above (check README.md file).

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New Here ,
Jul 01, 2019 Jul 01, 2019

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This is work, i tried this, open the image file with paint, then save as .jpg file, i dont know why, but .JPEG and .jpg could make a different on photoshop, and try re-open that image.jpg. thank you

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New Here ,
Aug 05, 2019 Aug 05, 2019

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If come with batch of Whatsapp photos,

i prefer use Lightroom to import and save as jpg file again in batch

(or other software that work well in batch save..)

After resave those photos work well in photoshop.

I have same problem here. I try every solution given on web whole day and this is what i think is better.

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Adobe Community Professional ,
Nov 27, 2019 Nov 27, 2019

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Hello, for bugs and problems, it is always a good idea to open a thread on https://feedback.photoshop.com with details of the issue. I found a thread for similar problems, maybe vote and explain the issue...

https://feedback.photoshop.com/photoshop_family/topics/jpeg-markers

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New Here ,
Jan 01, 2020 Jan 01, 2020

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Hey just found a fix to this error. Just save the file as .png using Paint or any other software. It worked for me.

Btw I wish you a very Happy New Year!

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New Here ,
Apr 02, 2020 Apr 02, 2020

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Not sure if this works on all Windows pc, but I tried this and it works for me.

1. Open your photo in photo preview.

2. Press edit, and then save a copy without editing it.

3. Right click, open with Photoshop.

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New Here ,
Apr 10, 2020 Apr 10, 2020

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https://youtu.be/CxekU9heRAc                   Worked for me.

How to Fix JPEG File Photoshop Opening Error " Could not complete your request because a SOFNn, DQT, or DHT JPEG marker is missing before a JPEG SOS marker.

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New Here ,
Jun 28, 2020 Jun 28, 2020

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On Mac, open image with Preview. From File drop-down menu choose Export and choose Jpeg -2000. Save. 

Open in Photoshop. Voilà! 

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Community Beginner ,
Jan 18, 2021 Jan 18, 2021

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If you have downloaded your jpeg file from WhatsApp, it may result in such errors upon opening this file in Photoshop.

I have created an open source tool for Windows and MacOS, to fix such broken jpeg files. You can check and download it here: https://github.com/cdefgah/whatsapp-jpeg-repair

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Community Beginner ,
Jan 31, 2021 Jan 31, 2021

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I have created a free and open-source tool to fix these issues with images. It is easy to use and fast.

Application works for Windows and MacOS as well.

Source code and binaries are available here: https://github.com/cdefgah/whatsapp-jpeg-repair

Instructions are displayed on the page link I provided above (check README.md file).

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Explorer ,
Feb 07, 2021 Feb 07, 2021

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Thanks for helping us out,

Does the repair tool identify the faulty jpgs and leave alone the good ones, else it means going through thousands I have trying each one in turn.

Also I dont want their dates changing else modified date column which is what I have all my windows explorer set to, will place them as if they are current files totally messing up my timescale view and wrecking my workflow, confusion will reign. They must display in the order taken. If I am told here to use date creation column, which I have never used since my first computer win 3.1,  all my work will be scattered up and down the screen and I wont see what is most current anymore , chaos.  The tail is wagging the dog, all due to Adobe.  Will this tool keep the original modified date which is crucial ?

 

Merlin

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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Hi, there.

When you unzip application archive, there are two internal folders.

One with name: whatsapp-files

And another folder: fixed-files

You need to place broken files to whatsapp-files folder, then run the application, and take fixed files from

fixed-files folder.

Fixed image files in fixed-files folder will have modification date/time equal to date/time when you run the application.

Broken files you placed to whatsapp-files folder will remain intact as their modification date/times.

 

 

 

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Community Beginner ,
Feb 07, 2021 Feb 07, 2021

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As I stated in previous reply, upon running the tool you are getting new files created. Broken files remain intact, but new fixed files created in fixed-files folder.

In the next version of the tool I will implement the feature you are talking about. And will post here.

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Community Beginner ,
Feb 08, 2021 Feb 08, 2021

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Hello, Merlin.

 

Just now I've released the version 2.0 of my tool, and it supports the feature you are asking about.

By default the tool preserves the file modification date.

The tool is free and open source.

Check this link: https://github.com/cdefgah/whatsapp-jpeg-repair

Follow instructions on the page to download and use the application.

In case you have questions, feel free to drop me a line at: rafael.osipov@outlook.com

 

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Explorer ,
Feb 11, 2021 Feb 11, 2021

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Hi,

That is FANTASTIC, such a quick response and a solution for us all,

MANY MANY THANKS for that.

Its going to be a game changer for us all, .

Perhaps have a word with Adobe and have them incorporate it, and get some $$$$ to you for your efforts.

They have egg on face for not solving this, you wear the crown !

I have downloaded it and will try it out now.

Merlin3

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Community Beginner ,
Feb 12, 2021 Feb 12, 2021

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Glad to help you, Merlin3. 🙂

In case you have any comments to this tool, feel free to contact me at: rafael.osipov@outlook.com

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