P: Convert to Video Timeline option missing - Apple M1 devices

[ZoeB9093]

I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

Thank you for the help!

[Thessalonia5E57]

Hello, 
any update from adobe?

it's almost 2021. 😉

[Ko.Maruyama]

See above... working with Catalina, Ps2020 -  I had no issues with video files.

What are your computer/app specs?

Do you just need a sequence of frames from your movie? (Adobe Media Encoder much better)

You don't need to make a sequence in order to use the movie in photoshop necessarily.

.

[stepherz8]

I think I've been experiencing this same exact issue! Were you ever able to solve it? I spent 7 hours on the phone with Adobe customer service today and nothing we tried worked. 

 https://www.reddit.com/r/photoshop/comments/kfh8ma/video_file_cannot_be_openedunrecognized_format/?u...

[AB0D44]

Hello I experienced the same problem until I read this and it worked it was just blocked by mac os security, hope it will helps !

[Michael J. Hoffman]

Can you be more specific when you say you "cannot open any video files?" How are you opening them? What happens when you open them, is there an error message? Please tell us exactly what you're doing and what happens.

I have used Photoshop extensively for editing videos on both Windows and Mac, and haven't seen any general issues with it.

To be clear, I always try to use the shortest and smallest video possible; I would never try to open a 3 minute long 4K video, for example. I use PS for small edits to apply special effects only in small segments of video.

[Azurares]

Anyone can open video files with Photoshop after update to 22.3? I'm using an M1 Mac Mini.

[Joely]

Yes, no problems over here…

What kind of Video files? What error message do you get?

[Azurares]

I tried with mp4 files and mov. Photoshop said that can't read that kind of files, but until I update later today to the new version for Apple Silicon, it worked 🤔

[George5E84]

I open videos in Photoshop 22.3 on intel mac book pro 2015 (mojave) but not in the same version of Photoshop on M1 mac mini (Big Sur 11.2.3).

M1 Photoshop does not even show "video" in the available formats in "open" dialogue window.

[kaiv8555766]

I cannot export an animation to video anymore. I'm on Photoshop 22.3 on a Mac M1. What can I do? The option is not even visible in the menu. Thanks!

[evavonschirach]

I have the same problem. Cannot open MOV in PS and don't know why.

[Ekuseni Video]

Are you on Catalina or Big Sur? 32bit files are not supported on these - only 64bit files.

Files such as .mp4 and .mov are containers - not codecs. So if they contain 32bit codecs (e.g Quicktime) they will no longer open.

[Rahul5E3E]

Please tell me more details. I think 32bit files are not supported and only 64bit is supported with mp4 and .mov extensions. If you are opening 32bit codecs. This will not work. I am creating videos for a website in 64bits with mp4 extensions and this is working properly. 

[Test Screen Name]

"32bit files are not supported on these - only 64bit files. " Sorry, that's a bit of an oversimplification. 32-bit APPS are not supported. Some old CODECs might no longer be supported, if they don't have new apps. These are called "Legacy CODECs" but QuickTime and its many other CODECs are alive and well. (Doesn't help you if you have an old one of course).  Details: https://larryjordan.com/blog/important-dont-lose-access-to-older-media/

I would think the quick test for this is to see if the clip that one wants to import opens in QuickTime Player. And the original poster already did this test.

[Ann5FE3]

I just downloaded Photoshop 2021 and the render video buttons are gone. I found the video timeline, but there's no way to export a video. Has it been changed to a different name?

[jade5CCB]

this worked for me!! thank you

[Simon5CAF]

Hello all,

Has anybody had this problem? I want to insert a video into an image and have found a simple YouTube tutorial, which I tested last week. It was done by making a rectangle a Smart Object and then working in the 'Create Video Timeline' feature.

But when I went to do the task for real yesterday, when I open the Timeline window I'm only given the option to Create Frame Animation - there is not option to Create Video Timeline. When I tried it last week, it was already showing 'Create Video Timeline' when I opened the window, but I have updated the OS and now it is gone completely. I wonder if they're linked.

I am using Photoshop CC 22.3.0 on Big Sur 11.2.3.

Can anyone suggest a fix? I have been onto Adobe support all day and they can't seem to grasp what the problem is.

Thanks.

[Simon5CAF]

Update: Seems it's an issue with v22.3 not working properly with the M1 chipset: https://helpx.adobe.com/in/photoshop/kb/photoshop-for-apple-silicon.html#sa_src=web-messaging

I reinstalled v22.2 and it's reappeared.

Apparently installing Rosetta should help it: https://support.apple.com/en-us/HT211861#sa_src=web-messaging

[Alexandr5C6D]

Great! Finally, Photoshop supports M1 processors, however, the newly updated version doesn't open video file formats. I'm trying to open MOV and MP4 files and it says: "Could not complete your request because Photoshop does not recognize this type of file."

Yesterday (on a previous version) everything was fine...

MacBook Pro 13'', M1 chip, 16GB RAM

Mac OS Big Sur, 11.2.3

[brianb13017452]

having the same issue! such a bummer!

adobe, please help!

[Alexandr5C6D]

Also, 'open with Rosetta' works. But there is no point in updating to 22.3 then 😃

[Alexandr5C6D]

'Open with Rosetta' option works, but there's no point in installing 22.3 v....

[Jessica5E53]

Hi there,

I'm a teacher and have given my digital art students an assignment to create an animated GIF using the video timeline. I have a student who, after updating her PS to 2021, cannot access the video timeline, only frame animation. Meaning, video options aren't available in the Layers menu or in the Timeline, even when she first opens her timeline (where it normally prompts you to select Video or Frame Animation), and there isn't even the option to convert from frames to video. I've tried every workaround I can think of. We're remote so all the students are using their own systems, but the student has plenty of free space/ memory on her Mac, and everything is up to date software-wise (including Quicktime). Any advice most welcome!

[xiaobo5EF3]

My HP computer can't function well with photoshop 2021, so I bought Mac M1 this year.

Unfortunately, photoshop 2021 in Mac M1 doesn't have the foundtion to make timelapse??

is there any one know why? 

after loaded photos by FILE-SCRIPTS-LOAD FILES INTO STACK, under the time line, there is only CREATE FRAME ANIMATION in drop down menu, but in Windows photoshop 2021, there are two options: 1.CREATE VIDEO TIMELINE, 2. CREATE FRAME ANIMATION

Any one the why? or how long we will be waiting for update?

Thanks

Worf

[c.pfaffenbichler]

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Timeline, Options Bar, …) visible? 

Does the problem also happen when she creates a new file? 

If all else fails: What has she done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html