P: Convert to Video Timeline option missing - Apple M1 devices

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Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022
We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here.   To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating   Let us know if the update resolves the problem for those affected, and share your feedback. Thanks

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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Also, 'open with Rosetta' works. But there is no point in updating to 22.3 then 😃

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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'Open with Rosetta' option works, but there's no point in installing 22.3 v....

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New Here ,
Mar 23, 2021 Mar 23, 2021

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Hi there,

I'm a teacher and have given my digital art students an assignment to create an animated GIF using the video timeline. I have a student who, after updating her PS to 2021, cannot access the video timeline, only frame animation. Meaning, video options aren't available in the Layers menu or in the Timeline, even when she first opens her timeline (where it normally prompts you to select Video or Frame Animation), and there isn't even the option to convert from frames to video. I've tried every workaround I can think of. We're remote so all the students are using their own systems, but the student has plenty of free space/ memory on her Mac, and everything is up to date software-wise (including Quicktime). Any advice most welcome!

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New Here ,
Mar 23, 2021 Mar 23, 2021

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My HP computer can't function well with photoshop 2021, so I bought Mac M1 this year.

Unfortunately, photoshop 2021 in Mac M1 doesn't have the foundtion to make timelapse??

is there any one know why? 

 

after loaded photos by FILE-SCRIPTS-LOAD FILES INTO STACK, under the time line, there is only CREATE FRAME ANIMATION in drop down menu, but in Windows photoshop 2021, there are two options: 1.CREATE VIDEO TIMELINE, 2. CREATE FRAME ANIMATION

 

Any one the why? or how long we will be waiting for update?

Thanks

Worf

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Timeline, Options Bar, …) visible? 

Does the problem also happen when she creates a new file? 

 

If all else fails: What has she done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Mar 24, 2021 Mar 24, 2021

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Yes, the problem exists on new file, reinstalling Photoshop, updating preferences and workspace, and checking the edit > menus in case video was turned off. It just doesn't show up as an option anywhere, and it really doesn't seem like any of the usual culprits. Screenshots attached, thanks for your help!

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New Here ,
Mar 24, 2021 Mar 24, 2021

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I'm having the exact same issue. The only option I have is "Create Frame Animation" and "Create Video Timelimne" is nowhere to be found.
MacBook Pro 13 with M1 chipset, OS Big Sur v11.2.3, with Photoshop CC v25.2.1
The system didn't say anything about installing Rosetta when I launch the app and as far as I know the computer came with Rosetta 2 already installed so I reallt don't feel comfortable with messing with that.
So aggravating! Hope Adobe re-codes their software to run on Apple Silicon better soon.
ADOBE, ARE YOU READING THIS?

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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Have you reset the Preferences yet (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved)? 

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Yes! We've done that.

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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And they are definitely using Photoshop 22.3.0? 

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Yes, definitely.

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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Take a look at this thread reporting similar issues but with a workaround

https://community.adobe.com/t5/photoshop/create-video-timeline-option-has-disappeared-from-photoshop...

Dave

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Adobe Community Professional ,
Mar 26, 2021 Mar 26, 2021

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This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

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Community Beginner ,
Mar 26, 2021 Mar 26, 2021

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glad it's not just me.   Reverted back to previous version.   No sense in screwing with work-arounds at this point.

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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macOS Big Sur 11.2.3

Model Name: Mac mini

  Model Identifier: Macmini9,1

  Chip: Apple M1

  Total Number of Cores: 8 (4 performance and 4 efficiency)

  Memory: 16 GB

 

No import, no export option. Not even "create video timeline" button.

No support at all.

Therefore, it supports video in Rosetta mode.

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Hello,

With my Macbook Air M1 and the new photoshop release ready for M1 processor I can't open a Mp4 video. With every old version I can.... can you help me? Thank you in advance.

 

Luca

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Hello,

With my Macbook Air M1 and the new photoshop release ready for M1 processor I can't open a Mp4 video. With every old version I can.... can you help me? Thank you in advance.

 

Luca

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Hello,

With my Macbook Air M1 and the new photoshop release ready for M1 processor I can't open a Mp4 video. With every old version I can.... can you help me? Thank you in advance.

 

Luca

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Hello, I can't open files video (mp4) with my Macbook Air M1 and the new Photoshop version (Universal, ready for Apple Silicon). With the previsous version, same computer and same system, is ok 😞

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Hello, I can't open video files (mp4) on my Macbook Air M1 and the new Photoshop version (Universal, ready for Apple Silicon). With the previous version, same computer and same system, it works ok.

Does anyone have the same issue? 

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Adobe Community Professional ,
Mar 28, 2021 Mar 28, 2021

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Have you seen this thread? 

https://community.adobe.com/t5/photoshop/photoshop-won-t-open-at-m1-macbook/m-p/11697062

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

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Community Beginner ,
Mar 28, 2021 Mar 28, 2021

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I am having exact same issue.  Tried all suggestions listed everywhere with no success.

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New Here ,
Mar 30, 2021 Mar 30, 2021

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I was trying to export a video from the Photoshop timeline and the option to do it as a video doesn't appear. Photoshop beta does show the "render video" option, but in the export window shows the same options.

 

How do I fix this?

 

Im using a Macbook pro M1. 

 

 

Screen Shot 2021-03-30 at 2.08.04 PM.pngScreen Shot 2021-03-30 at 2.08.51 PM.pngScreen Shot 2021-03-30 at 2.09.08 PM.png

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Explorer ,
Mar 31, 2021 Mar 31, 2021

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Yeah, same here. M1 machine, fully updated,  and for the record:

  • Files and Folder access change does not work
  • Moving mp4 file to Desktop does not work
  • Converting from MP4 to MP5 does not work 
  • There is not even an option to Add Video to Layer in ANY mode, let alone Motion Workspace

I actually want to use PS to make the GIFs, rather than an external website. So strange that such fundamental functionality is completely broken.

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Same issue as the above. Tried a full reinstall of photoshop and tested on 2 M1 machines. Nothing to do on opening .mp4 or .mov files to make GIFs.

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