P: Convert to Video Timeline option missing - Apple M1 devices

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Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 3 Correct answers

Adobe Community Professional , Jan 12, 2022 Jan 12, 2022
Hi I think you have to run Photoshop under Rosetta, more info https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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Adobe Employee , Sep 20, 2021 Sep 20, 2021
If you're on a new Apple M1 processor machine, video isn't current supported. It's coming in the future. https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html Run in Rosetta until native support is available for video.

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New Here , Sep 01, 2021 Sep 01, 2021
I figured it out, I had to run the software through rosetta.

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447 Comments
Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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Yes, it's a limitation on M1 Macs. You have to live with it until a future update may fix it.

 

Mylenium

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New Here ,
Apr 25, 2021 Apr 25, 2021

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Mine's worked try go to File > Import > Video Frame To Layers. Then select the video you want

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New Here ,
Apr 26, 2021 Apr 26, 2021

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What version of Photoshop are you on? There's no Video Frame to Layers option on the latest Mac version as far as I can see.

Alberto_ber_0-1619440416406.png

 

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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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Thanks for the idea - I tried it again just in case something has changed
over the months - but it still states that it cannot reave the video file.
Which is silly since I have exported it in multiple ways and it doesn't
accept any of them (not mp4, not mov, etc.).


*Jennifer Zaylea*

[PII removed by moderator]

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Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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I am on the most recent version (2021) and there is a Video Frames to
Layers, but it is the same result as when I drag and drop. Maybe you will
have better luck.

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New Here ,
Apr 26, 2021 Apr 26, 2021

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Screenshot (126).png

I'm on version 13.0 x64, in my version i can import both mov and mp4 into gifs don't know about other video files tho, sorry if this doesn't helped i hope you will also find the solution to this issue.

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New Here ,
Apr 28, 2021 Apr 28, 2021

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Adobe! Please fix this! Photoshop is the only way I know to make GIFs from Mp4s...

 

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New Here ,
Apr 28, 2021 Apr 28, 2021

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Thank you so much!! This was so helpful!

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New Here ,
Apr 28, 2021 Apr 28, 2021

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I can confirm this solution works!

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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I am having the exact same problem and am desperate for a solution. Everything is up to date and I cannot figure out what the issue is. Any update?

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Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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I'm here again with this info...it hasn't helped me but some have had success with it

 

Go to the PS app in your Applications folder.

Select the app, and then press Command-I (or right-click/use the File menu and select Get Info.). ...

In the Info window, look for a checkbox labeled, “Open using Rosetta”. ...

Close the Info window.

If you're already running the app, quit and relaunch.

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New Here ,
Apr 29, 2021 Apr 29, 2021

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I hadn't found a solution myself, I had resigned myself to it just never working lol. But those instructions you sent actually just ended up working for me luckily! Thank you for sharing that info, and I hope you'll get a response from Adobe or be able to find a solution that works for you as well!

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New Here ,
May 04, 2021 May 04, 2021

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Any one had any luck with this?

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Community Beginner ,
May 04, 2021 May 04, 2021

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I was saving the same issue with importing video files and image sequences. I'm using Photoshop on Big Sur with an M1 processor on Macbook Pro. I learned that if I open Photoshop in Rosetta, I can import video and image sequences! 

To do this:

Go to Applications > Photoshop > Open the Photoshop Folder> Click the Photoshop Application within the Photoshop folder > Right Click > Get Info > Check the box for Open with Rosetta

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Community Beginner ,
May 04, 2021 May 04, 2021

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Cool, I'll give that a try!
One would think Adobe could address this after it being problematic for 2+
years.

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New Here ,
May 06, 2021 May 06, 2021

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but I try to import the same file to another iMac is successful. Could anyone help me pls.

 

Screen Shot 2564-05-07 at 10.11.07.png

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Adobe Community Professional ,
May 07, 2021 May 07, 2021

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M1? 

 

Can you run Photoshop under Rosetta? 

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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New Here ,
May 08, 2021 May 08, 2021

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Your Adobe Case ADB-19306030-T4N6 can not load any video in new photo shop / gif, mp4, mp3, .mov or single tiff files NEED HELP NEWERS photoshop !

 
It took me 8 hr or more to get support I then left my # for a call back
They called back and left me on hold over 1 hr I hung up!
 
I need support call me at [personal info removed by moderator]
 
You need more qualified people
The tech guy when I finally got to him said that you cannot do animation in photoshop what kind of support are you hiring this is unacceptable
I would like a credit for a few months
 
Then I finally got to a tech he could not fix and said some one will get back to me in a few days ???
 
Now I can’t finish project.
 
PLEASE have some one call me of higher tech support
 
Mark Watts

[personal info removed by moderator]

 
Please respond
Thank You
Mark Watts

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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This is a public user forum answered by volunteer Photoshop users. We do not work for Adobe. Please do not publish personal information in posts here. I have removed it from your post above.

 

Are you using an Apple computer with the M1 chipset? If so, try running it under Rosetta which should enable the video functions

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

 

Dave

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New Here ,
May 08, 2021 May 08, 2021

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Hi Dave

Thank You

Are you saying after installing Rosetta I can open Videos in the mew photoshop ?

Is this common with most users

Thank You

Mark

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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Hi @default3wxzo68cssb4 

 

I've copied this from the link Dave posted earlier:

 

"Features not available in the native mode

"Refer to the below list to determine whether to open Photoshop in Native mode or open using Rosetta. 

"To learn how to run Photoshop in Rosetta, see About Rosetta.

  • "Import, Export, and playback of embedded video layers"

 

~ Jane

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New Here ,
May 08, 2021 May 08, 2021

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I wanted to render a Timeline into a MP4 video with Photoshop. But the media encoder doesn't work in Photoshop and the option isn't available. What can i do? 

 

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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For video you will need to run Photoshop under Rosetta.

Dave

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New Here ,
May 08, 2021 May 08, 2021

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same here, won't open or import mp4 files, such a shame, i hope adobe fixes this asap.

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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Hi @Alexandr5C6D 

 

You need to run Photoshop under Rosetta to use video with the M1 chip. Details here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

~ Jane

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