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A
alisond2468
New Participant
May 15, 2017
Answered

cs2 [How to reinstall and activate CS2?] [2017] [LOCKED]

  • May 15, 2017
  • 7 replies
  • 23166 views

 

 

Note from moderator: this thread is from 2017 and things have changed.

This thread is now locked. Please start a new thread if you have a question.

 

 

I have a  geniune copy of CS2.  I have changed my computer and want to install it.  I have done this and could not activate if.  I am now out of the 30 day free trial period.  Have contacted adobe but no help.  I have found on adobes website where I can download CS2 as I have a geniune copy.  This will still not work.  Any help people. Totally fustrated.

    Correct answer Ged_Traynor

    @chan32410284o6na there is no way around if I'm afraid

    7 replies

    C
    chan32410284o6na
    New Participant
    September 20, 2023

    I'm in the same situation (several years later!) - I want to install a genuine CS2 and not have to pay a monthly Adobe fee, but it seems I cant do that. The reinstall page has this message: "You can no longer reinstall Creative Suite 2, 3 or 4 even if you have the original installation disks. The aging activation servers for those apps had to be retired. " Seems a bit unfair for paid for software. Does anyone know a way round this?

      Ged_Traynor
      Ged_TraynorCorrect answer
      Community Expert
      September 20, 2023

      @chan32410284o6na there is no way around if I'm afraid

        T
        Test Screen Name
        Brainiac
        May 16, 2017

        You MUST uninstall your copy of CS2. What is on the web - for licensed users of CS2 like you - is replacement software AND a replacement serial number for THAT software. Your disk is useless (but keep it as proof of ownership). And expect some issues in Windows 10, though it seems to get by for many people.

        A
        alisond2468Author
        New Participant
        May 16, 2017

        Thanks folks for all your help.  It has worked. Happy bunny now.

        A
        alisond2468Author
        New Participant
        May 16, 2017

        How will they know I have and origianl copy or is it free to everyone.  I had installed 5.5 then 7 then cs2.  Will I need to remove them all.

        Peru Bob
        Peru Bob
        Community Expert
        May 16, 2017

        alisond2468  wrote

        How will they know I have and origianl copy or is it free to everyone.

        It is not free.  They are making it available on the honor system to those who have legally purchased CS2 and earlier.

        T
        Test Screen Name
        Brainiac
        May 16, 2017

        No, it won't be the registering thing, all that was taken out. Did you install your copy from disk first? If so, make sure you fully uninstall it.

        LadyFaire
        LadyFaire
        Participating Frequently
        July 9, 2018

        I don't understand what you mean about the 'registering thing was all taken out'.

        A
        alisond2468Author
        New Participant
        May 16, 2017

        I am using windows 10.  I downloaded the program from the adobe website and installed it.  When I used the serial number as instructed it said that it was invalid.  I have has a look on my account I have registered my photoshop 7 but not the CS2.  When I have tried to add this it says that it is already registed and cannot be done twice. Could this be the problem.

        John T Smith
        John T Smith
        Community Expert
        May 16, 2017

        You MUST use BOTH the special install that you download AND the associated serial number from that download page

        Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

        Of course, CS2 may not work with Win10 at all

        An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

        -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

        -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

        John Waller
        John Waller
        Community Expert
        May 15, 2017

        Which operating system is your new computer running?

        If it's a Mac, CS2 will not install or run at all. No workarounds.

        If it's Windows, tell us more. It should install OK. Why didn't it work for you? What happened?

        A
        alisond2468Author
        New Participant
        May 16, 2017

        i am using windows 10.  I downloaded the program from the adobe website and installed it.  When I used the serial number as instructed it said that it was invalid.  I have had a look on my account and I have registed my photoshop 7 but not the CS2.  When I have trid to add this it says that it is already registered and cannot be done twice.  Could this be the problem.

        T
        Test Screen Name
        Brainiac
        May 15, 2017

        The replacement should work (so long as you are still running a compatible OS like Windows XP). You MUST use the replacement serial as well as the replacement software.

        LadyFaire
        LadyFaire
        Participating Frequently
        July 9, 2018

        I am using Windows 7.  I downloaded the software and used the serial number provided.  I get invalid serial number.  I am in my 30 day 'trial' period and am wondering what I'm supposed to do now.  Tech support's ONLY suggestion is that I buy the latest version (yeah, like I can AFFORD that) and so sorry.

        A
        Anonymous
        July 9, 2018

        Hi

        Did you completely remove the previous install first, try using the Adobe cleaner tool

        Use the Creative Cloud Cleaner Tool to solve installation problems

        and reinstall from here

        Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

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