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After reinstalling CS3 I can no longer register due to the activation error. I followed the procedures to obtain a new serial number and am still having the same error using the new serial number.
I have been at this for 3 days, I NEED to have it fixed as I am trying to make the memorial cards for my mothers funeral in 2 days.
Please help!
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Have you uninstalled the existing CS3 and installed the new non-activation CS3?
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I haven't. Where can I download the non activation?
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Follow the steps here under Sign In To Begin
Activation or connection error when starting CS3 or Acrobat 8
The first thing it asks you to do is enter your CS3 serial number so have that handy.
You'll then be given a new non-activation CS3 serial number plus a new link to download the non-activation version of CS3.
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I uninstalled adobe CS3, got a new activation code and downloaded the version of CS3. I install the new version and am never asked to input the new activation code and when I open CS3, it says I need to activate it again. I try and get a connection error, again. After that, I uninstalled again, used the cleaner program and shut down overnight. I re-installed the CS3 I downloaded from the Adobe web site and still get an activation/connection error. Please, please, please, help!!!
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Ken, there is 1 more step (after the uninstall, prior to reinstall) that you need to carry out that worked for me;
Delete cache.db file from Program Files (x86)/Common Files/Adobe/Adobe PCD/cache/
After installing from the new CS3 installer, I was asked for my new serial code and then was told "Registration - Connection Failure". This is registration not activation so I clicked "Never Register" and my CS3 has now successfully started.