Drop shadow not showing up

[Regan Fossen]

Hi there - I've got an image that I'm putting some text over in photoshop. I'm applying a drop shadow effect to the text. Everything looks fine. When I export to a jpg, the drop shadow disappears. Everything else in the image and text is there but the drop shadow effect is not showing up when I export. I've tried Save As to a jpg but that didn't work either.

Suggestions?

[Chuck Uebele · Accepted solution]

If you're using PS 2019, try checking "Legacy Compositing" in the preferences under performance.

[Trevor.Dennis]

Chuck, I have had to invoke Legacy Compositing because of parts of Type layers being cut off, but the issue was always apparent on the open document.  I didn't actually try saving to see if had gone away.

dont12220411 can you paste a screen shot of the image open in Photoshop complete with the workspace and the layers panel showing, with the drop shadow layer selected?

Thanks.

[Regan Fossen]

Thanks, Chuck. After checking the Legacy Compositing box. The drop shadow appeared in my export. Yay. Although I had to put the Distance at 29 px which seems quite a lot for the distance that the shadow is appearing. Perhaps it could be the size of the image I'm using. Thanks for the help.

[Chuck Uebele]

I think there is still a glitch with drop shadow jumping with the spacing. It's been reported.

[eRock33]

I am having this same issue and cannot resolve it. The drop shadow will not save into the JPEG. If I increase the distance of the drop shadow, it appears more like the original art onscreen when I save, but as I increase the distance, the drop shadow starts to get cut off. This is driving me bonkers.

[Guest]

Hi

Not having any issues with the Drop Shadows when saving as a jpeg using Windows and PS version 20.0.5

What exact version of Photoshop do you have