Error "could not save as because write access was not granted" in Photoshop 2020 and macOS Catalina

New Here ,
Jul 21, 2020 Jul 21, 2020

Copy link to clipboard

Copied

When I try to save an image in Photoshop I get a message

Could not save as “IMG_9257.tif” because write access was not granted.

I also get "file could not be written" when I try to save in Lightroom Classic

Can any body help me I am running the very latest Catalina update on a Mac and the latest update of Photoshop.

 

TOPICS
Problem or error

Views

1.9K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

New Here , Dec 04, 2020 Dec 04, 2020
System Preferences > Security & Privacy > Privacy tab > Full Disk Access > check box for Adobe PhotoshopThis fixed the problem in Big Sur and probably works for Catalina as well.Good luck.

Likes

translate

Translate

Translate
Adobe Employee ,
Jul 21, 2020 Jul 21, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry that you cannot save in Photoshop as you're getting an error message "write access is not granted". 

 

Please checkout the steps below:
 
1) Try going to the System Preferences of the macOS, then to Security and Privacy and add Photoshop to the Accessibility under the Privacy tab. Also, grant permissions to Photoshop 2020 under the Files and Folders section.
2) Turn on the Legacy Compositing option in Performance preferences. Choose Preferences > Performance, select Legacy Compositing, quit and relaunch Photoshop.
Let us know how it goes.

 

Thanks, 

Akash

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

I am having exactly the same issue with the latest edition of Catalina 10.15.6  and the 2020 Adobe CC

I have done as Akash has suggested above and still no joy.

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 06, 2020 Nov 06, 2020

Copy link to clipboard

Copied

Hi there, I am having the same issue with mac os 10.15.7 (Catalina) on macbook pro 2020 and Adobe Photoshop (2020 and 2021) and Lightroom Classic. So annoying. These things never happened with previous macbooks I've owned. I still don't know how to resolve this. Can anyone please help?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 10, 2020 Nov 10, 2020

Copy link to clipboard

Copied

Same issue!

Tried closing other apps with the mage open.

Tried closing the finder window.

Tried unchecking preview icon in Finder > View

 

Any suggestions?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 11, 2020 Nov 11, 2020

Copy link to clipboard

Copied

Same problem - solutions offered do not resolve.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 09, 2021 Apr 09, 2021

Copy link to clipboard

Copied

Check that your antivirus program is not blocking access to the folder you're trying to save the image to. Some antivirus programs have a "safe files" list. I was having the same problem and found that Antivirus for Mac had included my "Pictures" folder in its "safe list" and had blocked me from writing files to that folder.

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 04, 2020 Dec 04, 2020

Copy link to clipboard

Copied

System Preferences > Security & Privacy > Privacy tab > Full Disk Access > check box for Adobe Photoshop

This fixed the problem in Big Sur and probably works for Catalina as well.

Good luck.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 04, 2020 Dec 04, 2020

Copy link to clipboard

Copied

Thank you I did that and will give it a try.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 06, 2021 Apr 06, 2021

Copy link to clipboard

Copied

Everything is working good now. Thanks for all the help.

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 04, 2020 Dec 04, 2020

Copy link to clipboard

Copied

Thank you 🙏🏼 

 

Will give your suggestion a go

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 05, 2021 Apr 05, 2021

Copy link to clipboard

Copied

Thank you! This fixed the problem on my Mac Mini M1 running Big Sur.   

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines