Error when trying to update Adobe CS5

New Here ,
Oct 04, 2017 Oct 04, 2017

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When I try to update it shows updates available, downloads them and then errors out:

  Adobe Bridge CS5 4.0.5 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Extension Manager CS5 5.0 Update

  There was an error downloading this update. Please quit and try again later.

  Photoshop 12.0.4 update for Photoshop CS5

  There was an error downloading this update. Please quit and try again later.

The link i click on indicates it is a license issue however when I log on to my adobe account it shows my product is activated and ok.

Help!

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 20, 2020 Jan 20, 2020

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Adobe Community Professional ,
Oct 04, 2017 Oct 04, 2017

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OS?

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Adobe Community Professional ,
Oct 04, 2017 Oct 04, 2017

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No matter the platform, this is caused by the Adobe Application Manager for CS5 being outdated.

Here is the downloads page for the AAM update:

Adobe software and other downloads  Look for Adobe Application Manager.

After you update it, the Help > Updates option in Photoshop should now work.

Gene

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Community Beginner ,
Jan 19, 2020 Jan 19, 2020

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I don't see an AAM update anywhere. Do you know if it's still available? I'm using w10 x64 Photoshop CS5. Thanks.

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Adobe Community Professional ,
Jan 20, 2020 Jan 20, 2020

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Community Beginner ,
Jan 20, 2020 Jan 20, 2020

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Thanks very much Jeff, installed amd ran it, no more (impossible to install) upate message (for an older update than I have installed). Appreciated.

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