eyedropper not picking up color

New Here ,
Feb 04, 2018 Feb 04, 2018

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When I try to pick up a color with the eyedropper a gray and white circle circle the curser, how do I fix that?

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Adobe Community Professional , Feb 04, 2018 Feb 04, 2018
Hi Mark:That circle is the HUD (Heads-Up Display). If you don't want to see it, uncheck Show Sampling Circle on the Options Bar at the top of your document window.If the Eyedropper isn't selecting a color when you click on the image, try setting the Sample to All Layers on the same bar.~Barb

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Adobe Community Professional ,
Feb 04, 2018 Feb 04, 2018

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Hi Mark:

That circle is the HUD (Heads-Up Display). If you don't want to see it, uncheck Show Sampling Circle on the Options Bar at the top of your document window.

If the Eyedropper isn't selecting a color when you click on the image, try setting the Sample to All Layers on the same bar.

~Barb

Screenshot 2018-02-04 10.34.21.png

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Adobe Community Professional ,
Feb 05, 2018 Feb 05, 2018

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Also, make sure you aren't a mask - can't sample colors on a mask, only grays.

Melissa Piccone | Adobe Certified Instructor | Adobe User Group Manager

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New Here ,
Jan 26, 2021 Jan 26, 2021

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How do you make sure your not in a mask?

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New Here ,
Nov 21, 2019 Nov 21, 2019

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Thank you so much. Ever since adobe updated to PS CC 21.01  I have been strugling with not being able to pick up any color other then on current layer. what a simple fix." try setting the Sample to All Layers on the same bar."

Thanks again!!!

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New Here ,
Apr 23, 2021 Apr 23, 2021

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This question is kinf of old now, but I found a similar issue. My eyedropper tool was able to sample a color, but it was not the right color...

 

Turns out to be that for some reason it was sampling 101 by 101 average, so changed it back to point sample and it started picking the color I was trying to get.

 

Hope it helps someone.

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