Flickering Loading Cursor

New Here ,
Apr 23, 2021 Apr 23, 2021

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Whenever I open photoshop, the cursor flickers between the loading cursor (spinning blue circle) and the regular cursor, and it's impossible to click on anything, not just in photoshop but in every other program on my pc. This only happens when photoshop is open though. I've uninstalled, reinstalled and tried older versions but nothing seems to work. Included some videos to show what the issue is. Please help!

 

Some info that might help

Dell XPS 15 9500

Processor Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 10 Home
Version
20H2
OS build
19042.928
Experience
Windows Feature Experience Pack 120.2212.551.

TOPICS
Bug, Performance, Problem or error

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Hi there,

Sorry to hear about this. Which version of Photoshop you're on?

Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

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