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Participant
April 23, 2021
Question

Flickering Loading Cursor

  • April 23, 2021
  • 1 reply
  • 327 views

Whenever I open photoshop, the cursor flickers between the loading cursor (spinning blue circle) and the regular cursor, and it's impossible to click on anything, not just in photoshop but in every other program on my pc. This only happens when photoshop is open though. I've uninstalled, reinstalled and tried older versions but nothing seems to work. Included some videos to show what the issue is. Please help!

 

Some info that might help

Dell XPS 15 9500

Processor Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 10 Home
Version
20H2
OS build
19042.928
Experience
Windows Feature Experience Pack 120.2212.551.

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1 reply

Sahil.Chawla
Community Manager
Community Manager
April 23, 2021

Hi there,

Sorry to hear about this. Which version of Photoshop you're on?

Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil