Legend

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How do I get rid of these 'help' screens for beginners in the new Photoshop CC?

Forum|Forum|5 years ago
July 29, 2020
7 replies
3225 views

It's awful, and the only thing online says to go to preferences > general > and there is no choice for eliminating the help screens on start up. Please help me get rid of this interruption to work... TIA, Ken

How to

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Correct answer Ussnorway7605025

the tutorial tips are hard coded and can't be fully removed... this was done by Adobe and forced onto users by design

the only current way to remove them is to hack the Adobe CC app scripts and that takes skill most users don't have

gener7

Community Expert

You're welcome. First case of "snakebite" (doctor's slang for when the standard treatments fail when they shouldn't) that I've seen.

Ken NielsenAuthor

Legend

It's been the worst. Photoshop crashing constantly now. I've erased my hard drive and now re-installing OS Mojave and will re-install the older version of Photoshop ... takes 8 hours to restore the hard drive from a backup volume... Needless to say, I will not be too anxious to upgrade from here once I get everything working normally as it was over a week ago. Live and learn...

gener7

Community Expert

Rich Tooltips is the one with the fancy movies for each tool. You can uncheck it here:

Think resetting Prefs may straighten this out? I'm running Adobe Photoshop Version: 21.2.1 20200716.r.265 2020/07/16
Operating System: Mac OS 10.15.6 without issues.

Ken NielsenAuthor

Legend

Thank you gener7, I've un-checked that box for tooltips and restarted several times to no avail. I've also reset preferences and gone through re-setting up the choices in preferences. I'm worn out at this point and will just live with it until the next version comes out hopefully with fixes. Thanks for your very good suggestions which are the right things to try when the program runs off with its own agenda... I'm done fighting it and exhausted with it for the time being...

Jeff Arola

Community Expert

See if giving photoshop 2020 Full Disk Access like described here under Render Video starts but never completes makes any difference.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

Ken NielsenAuthor

Legend

Good idea but I read there also that going to version 21 of PS solves the problem... I'm running v. 21.2.1

Jeff Arola

Community Expert

I would still do the Full Disk Access

davescm

Community Expert

There is something wrong there.

If you uncheck 'Auto show the homescreen' then close and restart, you may see the home screen on the first re-open. However, if you then open and then close a document you should never see it again.

The only time it should then return is after a full preference reset which rechecks that box and you will need to uncheck it and repeat.

I do this after any full preference reset and never see that home screen again.

Dave

Ken NielsenAuthor

Legend

Dave, You offer hope, but I've spent most of this week wrestling with this now, it just keep coming back and has never left. It's like working with some kindegarten program that controls everything for you. I've unchecked that box hundreds of times re-checked to make sure not, re-started my computer over and over, tried to get work done in the middle of all of this, closed, opened, re-closed, reopened, shut down, re booted over and over... as you can tell, I'm resigned to it never being any different now... It's like new cars these days, they are headed toward 'self-driving' cars now and there are controls over you automobile that you can do nothing about now... it's a 'take over' of all systems and all in the name of 'control.' I will continue to work with images as this is my profession, but oh for the old days...

PS:... It's getting worse, There are tool tips with images that pop up unannounced when you hover the cursor any tool. I have also unchecked 'show tool tips' many many times and even though it shows unchecked the 'tips' keep popping up in the work space... Talk about a take-over, Good Luck getting work done with Photoshop any longer with this barrage of 'helps'...

Ussnorway7605025Correct answer

Legend

the tutorial tips are hard coded and can't be fully removed... this was done by Adobe and forced onto users by design

the only current way to remove them is to hack the Adobe CC app scripts and that takes skill most users don't have

Ken NielsenAuthor

Legend

Thank You, It's good to know the reality of what is going on and I thank you for your informed reply.

Jeff Arola

Community Expert

It should be Edit>Preferences>General and uncheck Auto show the Home Screen

Older versions would be Edit>Preferences>General and uncheck Show "Start" Workspace When No Documents Are Open

Ken NielsenAuthor

Legend

I have been through the 'Preferences > auto show and some are auto 'do not show' but see my screen shot and I've made the right choice I hope to NOT auto-show but YET it still shows the lame beginner helps and marketing sales pages I am attaching.. I've restarted, trashed preferences and wresled with this for many hours over the last two days... It's not going away no matter what I do...

I'm using all of the latest... Photoshop v. 21.2.1 and Mac OS Catalina 10.15.6