Skip to main content
T
Thany2
Known Participant
October 6, 2014
Answered

How to disable the welcome screen?

  • October 6, 2014
  • 30 replies
  • 117779 views

Since the most recent update of Photoshop CC 2014 (being 2014.2.0) every time I start it, a welcome screen appears:

Not very welcoming I must say, but how do I get rid of this?

(and bonus points for the first who can answer why this screen is essentially empty )

    Correct answer J453

    See this document: Troubleshoot Welcome Screen in Photoshop

    Scroll all the way down to the bottom. There's a check box "Don't Show Welcome Screen Again"

    You can relaunch the screen at a later date by selecting Help>Welcome Screen...

    If you are a trial user, there isn't a way to easily disable the Welcome screen.  That's because we hope you'll use it to better learn how Photoshop works during your trial period.  If you do close it manually, it won't appear again until you relaunch.

    30 replies

    Eyestetix
    Eyestetix
    Participant
    December 28, 2016

    For Adobe Illustrator CC 2015, I can disable welcome screen using  dropdown welcome screen and checkbox " Dont show........ " but before we must sign out Adobe Creative Clouds.. and can sign in again after disable welcome secreen work..

    Please try

    andrewb45045386
    andrewb45045386
    Participant
    June 3, 2016

    For those who have a trial version they dont have a checkbox option! In that case go to C// program files// adobe// adobe photoshop//required//CEP//windows//CEP//Extensions// and then Remove the folder. "com.photoshop.Welcome"!!! Please note: do NOT DELETE the folder! Just remove it to somewhere else! in case you want to restore it for some reason in the future you can put it back to the old place!! (for any other program just get to the program installation file path and search "com." there will be a bunch of folders but the "welcome one should be there somewere.

    J
    J453
    Legend
    June 3, 2016

    I don't recommend this method. It will cause updates to fail in the future and it breaks signing.

    You're better off going to Preferences > General... and unchecked the show start screen pref.

    Anonymous1382
    Anonymous1382
    Participant
    December 22, 2015

    My option to unchek the start screen is disabled. How can I solve it?

    Mark_Ensign
    Mark_Ensign
    Participant
    October 29, 2015
    C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\CEP\extensions

    and remove the “com.photoshop.welcome” folder

    Your welcome.

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      October 29, 2015

      No. Bad advice. Don't go instructing others to remove required files.

       

      "Please note, removing required files will likely cause problems and result in errors installing future updates."  Jeffrey Adobe Staff.

       

      Message 37: How to disable the welcome screen?

      D
      Dr Missile
      Known Participant
      October 31, 2015

      ‌so, you're telling me Photoshop won't get worse? Sounds like the best thing.

      Lynn White
      Lynn White
      Participant
      September 18, 2015

      PS 2015 hangs on white welcome screen, os Yosemite 10.10.5, 24GB ram, can not work in PS for several days due to this white screen not clearing.  When i was able to i did click the Do not show this screen at the bottom and it NEVER took.  Did this several times.  Anybody solve this problem yet?

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      September 18, 2015

      Try the steps list under Blank Welcome Screen.  Troubleshoot the Welcome Screen

      If that does not work, try the next step of disconnecting from the Internet.

      Gene

      Lynn White
      Lynn White
      Participant
      September 18, 2015

      Thank you!

      R
      raffaele mariotti
      Participating Frequently
      July 6, 2015

      finally I managed to successfully disable the Welcome window in all of the CC2015 apps.

      here's a note from Adobe:

      If you're a paid Creative Cloud member, after the Welcome Screen loads, scroll down to the bottom of the New Features, Getting Started, or Tips & Techniques sections. Select Don't Show Welcome Screen Again. To display the Welcome Screen again, choose Help > Welcome.

      it works! I would have loved to have that button on the main page of the Welcome Screen, though


      D
      Design-Kink
      Participating Frequently
      July 6, 2015

      "finally I managed to successfully disable the Welcome window in all of the CC2015 apps"

      Even Acrobat?

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      July 6, 2015

      Click on the "X" to the right to close it on Acrobat DC. It does stay closed on restart.

      D
      Design-Kink
      Participating Frequently
      June 7, 2015

      Adobe, please say Adios to the Welcome screen!
      I really don't want to trawl through pages of forums just to turn this annoyance off.

        S
        social_GazelleB82A
        Participating Frequently
        February 17, 2015

        I've had this same problem with the blank screen. In my case, I disabled Little Snitch temporarily to allow all internet connections. Restarted InDesign and the content of this window appeared, included the scroll bar and the tick box. Try something like that.

        J
        JohnLWaller
        Participant
        January 30, 2015

        I have had this problem with a bit extra. In my case the Welcome screen does not open at all. Photoshop opens until it gets to where the Welcome screen opens, and then nothing happens. Photoshop is frozen solid and no amount of waiting resolves the issue.  I have tried that various methods mentioned here and none worked.  Dropping a file on PS will open the file, but the program is still locked up.


        One thing I discovered, if I open PS immediately after a reboot, then it opens fine, with the Welcome screen displayed properly and I can go on and use PS. BUT, if I wait too long before opening it, it will continue to freeze.  So, I have rebooted, one advantage of an SSD is FAST reboots, and checked the Welcome window to not open.  I closed, then opened with no problem. The real test will be a couple of hours from now after my system has sat around for a while and see if it still opens.  Anyone here still having problems might try rebooting them opening PS, I would not even wait for the rebooting to finish. Once your icons are available, then try opening.

        A
        Anonymous
        January 11, 2015

        It's so easy.

        1. deleted folder "com.photoshop.welcome" on C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\CEP\extensions

        2. deleted file "Welcome.jsx" on C:\Program Files\Adobe\Adobe Photoshop CC 2014\Presets\Scripts\Event Scripts Only

        and hocus focus.... welcome screen  will be disabled and not active

        Chris Cox
        Chris Cox
        Legend
        January 11, 2015

        Doing that will mean that Photoshop will be unable to apply any future patches, because you have removed files that are likely to be patched.

        I highly advise you to NOT delete any of the files that install with Photoshop.

        If you want to turn off the welcome screen, either check the "Do Not Show Again" checkbox, or use the Photoshop preference to disable the welcome screen.

        Leann Berger
        Leann Berger
        Participating Frequently
        March 24, 2015

        Unfortunately Chris, as many users here have pointed out, some of us are unable to get the "Do Not Show Again" checkbox to appear. Making it a part of the HTML stream seems a bit of a clown move, but to each engineer their own, I suppose.

        Me? I took off and nuked the site from orbit. It was the only way to be sure. If I have to do a complete reinstall of Photoshop for every update, so be it.

          Show more replies
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices