Skip to main content
stephaniel76706806
Participant
August 2, 2017
Question

How to download CS6

  • August 2, 2017
  • 1 reply
  • 1400 views

A few years ago, I downloaded Photoshop CS6 onto my computer. Now, I am trying to download the same version onto my computer, but I do not know how to. I have my serial number and account, just do not know how to get the actual program onto my computer. Is it possible?

    This topic has been closed for replies.

    1 reply

    Semaphoric
    Community Expert
    Community Expert
    August 2, 2017
    Participating Frequently
    August 11, 2017

    Hi

    I just downloaded  CS6 Photoshop onto my repaired iMac - I have the serial number - it downloaded but won't install - the message says -

    We've encountered the following issues

    Installer failed to initialise. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem

    I can't see how to install the Support Advisor either.

    How can I get my Photoshop CS6 on my iMac with a new disc?

    John T Smith
    Community Expert
    Community Expert
    August 11, 2017

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --help links and an Adobe solution to installing old programs are here https://forums.adobe.com/thread/2301916