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thomasc95277117
Known Participant
April 17, 2018
Answered

I updated Java and CS5.5 won't work on my Mac High Sierra 10.13.4.....

  • April 17, 2018
  • 5 replies
  • 2710 views

I updated Java and CS5.5 won't work on my Mac High Sierra 10.13.4.  Can anyone help me to get this running?

Thank you,

Tom

    This topic has been closed for replies.
    Correct answer Lumigraphics

    That message indicates that the installation didn't work properly. Part of the application is missing. You need to remove the entire setup and reinstall from scratch.

    Understand that CS5.5 is no longer supported and your best bet is to upgrade to CC 2018.

    5 replies

    thomasc95277117
    Known Participant
    April 18, 2018

    Jeff,

    Yes, I use Webroot.

    thomasc95277117
    Known Participant
    April 18, 2018

    I've tried disabling Webroot and staring Photoshop.  That didn't work.

    thomasc95277117
    Known Participant
    April 18, 2018

    Jeff,
    I downloaded this and it didn't start Photoshop.  I'm getting this message now from Mac:

    Exception Type:        EXC_CRASH (SIGABRT)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Reason:    DYLD, [0x1] Library missing

    Application Specific Information:

    dyld: launch, loading dependent libraries

    Dyld Error Message:

      Library not loaded: @executable_path/../Frameworks/ahclient.framework/Versions/A/ahclient

      Referenced from: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1

      Reason: image not found

    Thanks for the reply. 

    thomasc95277117
    Known Participant
    April 18, 2018

    Jeff thank you for the response.  When I originally tried to open a file I got the message that I had to install Java SE 6.  I followed the link, but once it was installed it wouldn't start.  I cannot go into Photoshop'a menu.  I now get a Mac message that says in the paragraph:

    Dyld Error Message:

      Library not loaded: @executable_path/../Frameworks/ahclient.framework/Versions/A/ahclient

      Referenced from: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1

      Reason: image not found

    Any help would be appreciated and thank you.

    Jeff Arola
    Community Expert
    Community Expert
    April 18, 2018

    Do you use any virus scanning software on your mac?

    Jeff Arola
    Community Expert
    Community Expert
    April 17, 2018

    If your getting the Java required message to open photoshop cs5.1, then you need the Java SE 6 from apple.

    Download Java for OS X 2017-001

    If it's something else not working, then you'll have to be more specific.

    JJMack
    Community Expert
    Community Expert
    April 17, 2018

    I believe on a Mac Adobe may use some system Java installing Photoshop.  Once Photoshop  is installed Photoshop Scripts written in Javascript are process via Photoshop's  Plug-in.  Look at your  Photoshop menu Help>System Info.  In there make sure it is loading. ie you should see something like this listed:   ScriptingSupport version xxx.xx - from the file “ScriptingSupport.8li”

    JJMack
    thomasc95277117
    Known Participant
    April 18, 2018

    JJJMack,

    I cannot open Photoshop now.  After it asked to upgrade Java SE 6, I'm getting this Mac Error Message:

    Exception Type:        EXC_CRASH (SIGABRT)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Reason:    DYLD, [0x1] Library missing

    Application Specific Information:

    dyld: launch, loading dependent libraries

    Dyld Error Message:

      Library not loaded: @executable_path/../Frameworks/ahclient.framework/Versions/A/ahclient

      Referenced from: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1

      Reason: image not found

    Thanks for trying and your input.