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Raju Sachania
Participant
October 21, 2020
해결됨

Fixed: Photoshop 22.0 crash and freeze while using Neural filters

  • October 21, 2020
  • 24 답변들
  • 40525 조회

I have a decent processor (AMD Ryzen 5 2600X Six-Core Processor 3.60 GHz) and RAM (32 GB RAM) on my system even though the new Adobe Photoshop 2021 crashes every time I try to launch Neural Filters. Seems like a totally failed version of Photoshop.

 

{Moderator Note: Edited the thread title}

    최고의 답변: Mohit Goyal

    Hi all,

     

    We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

     

    This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

     

    To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

    For help with updating, see Update Creative Cloud apps.

     

    Let us know how it goes.

     

    Thanks,

    Mohit

    24 답변

    이전 답글 보기
    K
    knowledgeable_Coast0D4C
    Known Participant
    November 19, 2020

    This is not a driver or hardware problem. Even though I did try disabling the graphics processor, and updating my drivers.

    Neural filters worked just fine for me when I was on Windows 1909, and they started crashing after I updated to 20H2, nothing else changed about my computer...

     

    This neural filters crash is sitill not fixed in Photoshop 22.0.1

      513_steinway
      513_steinway
      Participant
      November 13, 2020

      Yup, having the same problem.. I have a 10 core processor 8gb 5700 limited edition graphics card .. and i'm crashing when trying to use neaural filter. Was with support for hours and couldnt figure somthing out. I went as far as using the adboe cleaner on everytinhg.. reinstalled and still having the same issue. I really hope you guys are working on a patch.

      M
      mflohr34
      Participant
      October 22, 2020

      Hi,

      I got the same problem with the Style Transfer filter and I solved it using your advice.

      Just updated my NVIDIA P400.

      Thank you

      Michel Flohr

      Akash Sharma
      Akash Sharma
      Legend
      October 23, 2020

      Thanks for the update Michel. Glad it worked fine for you.

       

      ~Akash

      D
      defaultf7y3cr0tv7k3
      Participant
      November 3, 2020

      Hello Akash,

       

      after following your advice deactivating the performance settings for the graphics driver and restarting photoshop, I am still experiencing crashes:

      if I hit the label with the neural filters, photoshop will crash repeatedly. I will try to reactivate the performance settings to see if the app stays stable if I do not touch the neural filters tab.


      I am using an Nvidia P4000 with driver no 442.50. There are more recent drivers available but a more recent driver will cause issues with keyshot which I am also using.

        Akash Sharma
        Akash Sharma
        Legend
        October 22, 2020

        Hi there,

         

        Sorry that Photoshop 2021 is crashing while launching Neural filters. 

         

        Would you mind checking the below troubleshooting steps?

         

         

        Let us know how it goes.

        Thanks,

        Akash

        G
        geraldoar
        Participant
        October 21, 2020

        Photoshop 22.0 crashes when I open neural filters. It will open for a couple seconds and then shut down PS. Any ideas? Thanks

        T
        Tanja2014
        Inspiring
        October 21, 2020

        here it is less drastic.

        some images i tried won´t work with neural filters.

         

        i start the neural filters than it freezes for a few seconds, then the neural filters window is closed.
        but without crashing photoshop.

         

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