Mac Mojave and Photoshop Finder Thumbnails

[ainsophd]

Hello, I recently, like many, upgraded to Mac Mojave. Ever since, I've been having Photoshop issues.

First, it wasn't running smoothly, to which I found this fix:

Known issues - Running Photoshop CC on macOS 10.14 Mojave

Since, everything on that end has been great. However now, Photoshop .psd thumbnails are not displaying correctly in Finder. It isn't a huge issue but it's pretty irritating when you have to go through hundreds of them a day. I'm aware this may be more of a Mac issue, don't worry I'm asking there as well. But since I can't seem to find a fix yet, I figured I'd ask if it could be a photoshop issue. Every other file type is displaying properly, even other Adobe apps. What's weird is that it displays some of them just fine. Files that were saved a few days ago look just fine. More recent ones just display the blue .psd icon. What's more weird is that right after I save it, it displays fine, and then magically, it doesn't several minutes later. It's like it's not reading them but it's absolutely reading them.

(side question. You know the dialogue that pops up when you save a psd file? Asking about compatibility? Is there any way to get that back without restoring ALL of Photoshops settings?)

I'd tried:

1. Relaunching Finder. Duh.

2. Restarting.

3. Clearing the finder plist

4. Checking Photoshops file handling boxes on and off.

5. Making sure Finder is set to show icons.

6. Booting in Safe mode

Could this be a Creative Cloud issue? Or are the two just not integrated yet?

Any help would be great, thanks!

[Muqqarib Hassan]

Hi, Check this forum.

May be you get something helpfull.

Why no Thumbnails when opening psd files?

[Muqqarib Hassan]

Here is another forum help.

File Icons CC2018 Mac High Sierra

[Jesper Storm Bache]

Make sure that "Show Icon preview" is checked in Finder (View > Show View Options).

Jesper

[ainsophd]

"

1. Relaunching Finder. Duh.

2. Restarting.

3. Clearing the finder plist

4. Checking Photoshops file handling boxes on and off.

5. Making sure Finder is set to show icons.

6. Booting in Safe mode"

Mentioned trying this in the original post.

[gener7]

If you have a Finder window open, Cmd / to reveal the thumbnail size slider on the bottom right.

Move that slider to the left reducing the icons down to the smallest size, then to the right increasing the icon size and hopefully that forces the thumbnails to rebuild.

For the Desktop, the icon size slider is Cmd j or Finder menu > View > Show View Options

These are my Mojave settings if you want to try them.

Gene

[ainsophd]

Just tried resizing the icons, but the just resized back into the same blue icon.

This is so frustrating...yet so unimportant.

To everyone else, I included the things I've already tried so that people did not tell me to try them. Any new ideas, I'm completely open to!

[gener7]

There is a $10 plugin you can try before you buy. It's John Ellis' PSB QuickLook It allows thumbs for both PSD and PSBs.

PSB Quick Look Plugin

It works in Mojave (I have it).

I understand you should not have to pay to get functionality that should be there in the first place, but the stock answers are not working and I know you want this resolved.

Windows does not have any thumbnail support for PSD files, but there are free and paid alternatives there.

Gene

[richardn]

I got the PSB Plugin.  It seemed to work fine at first, but now is a bit random.

One strange thing I've noticed is this.  I use folders and subfolders.  If I have a PSD file in a subfolder it sometimes appears with no thumbnail.

If i drag it to the main folder it will appear with a preview thumbnail.

Drag it back the the subfolder, and the preview disappears again.

Weird.

Any ideas what might be going on?

[gener7]

No. It's best to email the developer and see  what he can tell you. I can't duplicate the problem.

[Marianna Osko]

Be honest nothing helps. AfterI restored my iMac after crash all thumbnails were gone. I spent hours to fix it and nothing helped. I gave up and start using Bridge, but after couple of weeks they were back! Just one day everything appeard again. No effort from my end

Marianna

[richardn]

I've just had a live chat conversation with Adobe support.  The Agent had a somewhat tetchy attitude, and there was a flat denial that this is an Adobe "issue".

[otherd1159202]

PSD Preferences - File Handling Maximize capability - ALWAYS. This fixed it for me.

[MichiganRich1969]

I LOVE how this doubles the file size too - such a great feature Adobe has developed for us!  

[SCA LLC]

I just worked with a tech for the same issue in InDesign with Mojave...he said it was an Adobe bug.

[PECourtejoie]

Hello, all, another good argument to use Adobe Bridge to work with Creative Cloud documents.

[richardn]

Hi there, 

I think you're right.  Although Bridge is something I've never used much before I'm going to add it to my workflow, as it gets around this problem.

Thanks!

[hw25477857]

I really hope there is a fix coming - it's killing me that some thumbs show perfectly, some pop from generic to actual, while others stay generic.  What's going on?!

[richardn]

Like PECourtjoie says, the solution is to use Bridge instead of Finder.  It's almost the same functionality, but you can see all thumbnail types, with the added bonus of seeing all information attached teach image.

[PECourtejoie]

Richard, Bridge is not only an image viewer: it can launch Camera Raw separately from Photoshop, you can run actions/scripts on many files : tools/photoshop/image processor...

More info about Bridge: Julieanne Kost's Blog

more techniques: https://creativepro.com/take-charge-with-bridge-getting-a-good-look-your-files/

https://creativepro.com/take-charge-bridge/

and a full PDF on the topic: http://www.photoshopforphotographers.com/CC_2013/Help_guide/PDFs/Imagemanagement.pdf 

[richardn]

Yes, I used it today where I would normally use Mac Finder.  Bridge can actually find files across all of my folders and a number of external drives more quickly than Mac Finder.

I’m a convert now. It’s making my job a lot easier.