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macOS Catalina: Helvetica Regular is missing

Community Beginner ,
Nov 28, 2019 Nov 28, 2019

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In Photoshop Helvetica Regular is missing, and cannot be selected from drop down menus. The font is there and works in any other application. In Adobe Illustrator, too!

Any ideas?

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correct answers 1 Correct answer

Community Expert , Nov 29, 2019 Nov 29, 2019

Hi,

The following methods are irregular and I will not be responsible for any troubles.

 

Copy "Helvetica.ttc" from the system font folder to the following location.

/Library/Application Support/Adobe/Fonts/Helvetica.ttc 

Screen Shot 2019-11-29 at 18.29.53.pngexpand image

You can use Helvetica Regular with macOS Catalina 10.15.1 + Photoshop 21.0.1.Screen Shot 2019-11-29 at 18.22.42.pngexpand image

If the problem is corrected by updating macOS Catalina, please remove Helvetica.ttc.

 

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Community Expert ,
Nov 28, 2019 Nov 28, 2019

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Have you upgraded to 10.15.1 yet? Yes it's a documented bug, was supposed to have been fixed:

https://feedback.photoshop.com/photoshop_family/topics/ps-20-0-7-on-macos-10-15-helvetica-regular-do...

Also be sure Photoshop is updated as well.

If not, try CC 2019 and by all means join the above discussion, this is where the developers listen in.

 

Gene

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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

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Thank you Gene, I'm on a recent system and just did a fresh PS install yesterday. All up-to-date. Problem persits on my iMac as well as my Macbook-Pro.

Thanks for pointing me to the bug-report where I posted this issue as well. Seems like I am not alone here...

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Community Expert ,
Nov 29, 2019 Nov 29, 2019

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Hi,

The following methods are irregular and I will not be responsible for any troubles.

 

Copy "Helvetica.ttc" from the system font folder to the following location.

/Library/Application Support/Adobe/Fonts/Helvetica.ttc 

Screen Shot 2019-11-29 at 18.29.53.pngexpand image

You can use Helvetica Regular with macOS Catalina 10.15.1 + Photoshop 21.0.1.Screen Shot 2019-11-29 at 18.22.42.pngexpand image

If the problem is corrected by updating macOS Catalina, please remove Helvetica.ttc.

 

--
Susumu Iwasaki

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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

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I'll give that a try. Hower there is no /Library/Application Support/Adobe/Fonts/ folder...

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Community Expert ,
Nov 29, 2019 Nov 29, 2019

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You should create a Fonts folder.

 

--
Susumu Iwasaki

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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

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I just did. And it works like a charm.

Thank you for that!

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