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jeffhenny
Known Participant
December 11, 2019
解決済み

Not able to save any files in Photoshop says that I don't have permission and files are locked

  • December 11, 2019
  • 返信数 5.
  • 17080 ビュー

Could not save “88580009.psd” because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

 

I keep receiving this error trying to save a file I have the most up-to-date creative cloud and a brand new Mac pro running the newest software.

 

These files aren't locked and I have permission granted I need help.

このトピックへの返信は締め切られました。
解決に役立った回答 TomasK86

Hi, for me this problem was causing a too long path to the final folder. I have my structure with the client, email, subfolders for project, sub sub folders etc .... and when this is too long Photoshop will give me this error with permission. How I did find out? I tried to copy past some other files to that export folder (where photoshop couldnt) using windows explorer and I got an error message that path is too long. So what I did is I shortened the main folder name and then photoshop could export again. 

I hope this will help some of you.

Tom

返信数 5

J
jennifer23441157vy12
Participant
May 11, 2023

I had the same problem. I had to change permissions on the entire folder I was trying to save the file to. Changing permissions on just the file itself did not work. I changed everything to read and write for that folder and I can save now.

 

T
TomasK86解決！
Participating Frequently
February 8, 2021

Hi, for me this problem was causing a too long path to the final folder. I have my structure with the client, email, subfolders for project, sub sub folders etc .... and when this is too long Photoshop will give me this error with permission. How I did find out? I tried to copy past some other files to that export folder (where photoshop couldnt) using windows explorer and I got an error message that path is too long. So what I did is I shortened the main folder name and then photoshop could export again. 

I hope this will help some of you.

Tom

    T
    TomasK86
    Participating Frequently
    October 26, 2021

    Update, you can change in windows 10 settings to unlimited length of the path:

     

    https://www.howtogeek.com/266621/how-to-make-windows-10-accept-file-paths-over-260-characters/

      A
      Alex5E3E
      Participating Frequently
      November 3, 2020

      This is driving me up the wall too. It does not do it all the time, but randomly and, usually, when I am needing to print something urgently (so frustrating). I am NOT using Catalina, so it's not the new permissions problem that everyone has been getting. I am running OS 10.6.8 (because it's the latest my MacPro can get) and using Photoshop CS5. The error varies between not allowing me to save, to not allowing to print. Each time, I have to save the file to a different location and then open it in preview or some other app and it then prints fine. It seems like it's ONLY Photoshop that does this, I get no such errors from Indesign or ANY other program. Rebooting the computer often solves the problem, but since it takes a good 25 minutes to do this, it's not a practical solution. Any advice would be much appreciated.

      L
      Lumigraphics
      Legend
      December 11, 2019

      If you are on Catalina, permissions problems are common. Google "Catalina permissions."

      J
      jeffhenny作成者
      Known Participant
      December 11, 2019

      Saving to my computer hard disk, this is not solved and driving me up the wall. 

       

      J
      jeffhenny作成者
      Known Participant
      December 11, 2019

      It seems to be only in Adobe......

      chanaart
      Community Expert
      chanaartCommunity Expert
      Community Expert
      December 11, 2019

      What version are you using? if you are using 2020 are you saving it to Cloud Documents?

      J
      jeffhenny作成者
      Known Participant
      December 11, 2019

      The newest version of CC, I just updated today. 

      I am saving to computer, nothing is locked and I am logged in as admin....

      chanaart
      Community Expert
      chanaartCommunity Expert
      Community Expert
      December 11, 2019

      I am trying to figure it out. Could be something on your system. I will Uninstall . and Install again. If it does not work you need to reach out to Adobe Tech Support.

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