Not able to save any files in Photoshop says that I don't have permission and files are locked

New Here ,
Dec 11, 2019

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Could not save “88580009.psd” because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

 

I keep receiving this error trying to save a file I have the most up-to-date creative cloud and a brand new Mac pro running the newest software.

 

These files aren't locked and I have permission granted I need help.

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Not able to save any files in Photoshop says that I don't have permission and files are locked

New Here ,
Dec 11, 2019

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Could not save “88580009.psd” because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

 

I keep receiving this error trying to save a file I have the most up-to-date creative cloud and a brand new Mac pro running the newest software.

 

These files aren't locked and I have permission granted I need help.

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Problem or error

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1.7K

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Dec 11, 2019 0
Adobe Community Professional ,
Dec 11, 2019

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What version are you using? if you are using 2020 are you saving it to Cloud Documents?

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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The newest version of CC, I just updated today. 

I am saving to computer, nothing is locked and I am logged in as admin....

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Dec 11, 2019 0
Adobe Community Professional ,
Dec 11, 2019

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I am trying to figure it out. Could be something on your system. I will Uninstall . and Install again. If it does not work you need to reach out to Adobe Tech Support.

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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How do I uninstall?

 

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Dec 11, 2019 0
Adobe Community Professional ,
Dec 11, 2019

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Don't do that. Its a permissions issue just like the error message told you. Where are you saving the files to?

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Dec 11, 2019 0
Adobe Community Professional ,
Dec 11, 2019

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If you are on Catalina, permissions problems are common. Google "Catalina permissions."

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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Saving to my computer hard disk, this is not solved and driving me up the wall. 

 

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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It seems to be only in Adobe......

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Dec 11, 2019 0
Adobe Community Professional ,
Dec 12, 2019

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Dec 12, 2019 0
New Here ,
Apr 24, 2020

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Same issue for PC.

Updated Adobe and now I can't save in it. Trying to save a template file as the update seemed to delete all my saved templates and I'm just getting "contact the administrator to obtain permission" 

 

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Apr 24, 2020 0
Community Beginner ,
Aug 03, 2020

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I had the exact same circumstances. The second link provided in Lumigraphics reply worked perfectly for me!

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Aug 03, 2020 0
Alex5E3E LATEST
New Here ,
Nov 03, 2020

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This is driving me up the wall too. It does not do it all the time, but randomly and, usually, when I am needing to print something urgently (so frustrating). I am NOT using Catalina, so it's not the new permissions problem that everyone has been getting. I am running OS 10.6.8 (because it's the latest my MacPro can get) and using Photoshop CS5. The error varies between not allowing me to save, to not allowing to print. Each time, I have to save the file to a different location and then open it in preview or some other app and it then prints fine. It seems like it's ONLY Photoshop that does this, I get no such errors from Indesign or ANY other program. Rebooting the computer often solves the problem, but since it takes a good 25 minutes to do this, it's not a practical solution. Any advice would be much appreciated.

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Nov 03, 2020 0