OpenGL Issue in CS6

Forum|Forum|13 years ago
May 14, 2012
6 replies
93138 views

I'm having trouble using the rotate tool in Photoshop CS6, as it gives me the error "could not complete your request because it only works with OpenGL enabled document windows".

In prior versions of CS you could go into the preferences and enable OpenGL, but there doesn't seem to be an option for CS6. Has it been moved?

We're running on an AMD Radeon HD 3800 series with Catalyst version 12.3 and OpenGL version 6.14.

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Correct answer Noel Carboni

Yup.

While I'm finding the latest AMD display driver to work a treat with Photoshop CS6, I have a different card model than you do (mine's a 5670).

You might find that removing the ATI drivers and installing an earlier version could be helpful. I recommend trying Catalyst version 11.7. That seemed to be a particularly good version for Photoshop use.

-Noel

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DosxNova

Participant

Ah! I ran into the same issue after updating Windows 10 to latest, I was working before and after the updates so, I can confirm that the issue appeared after the update. And now I can't roll back to the previous ver. for it!

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DosxNova

Participant

Oh! And I'm using PS 2020 BTW

john_ster

Participating Frequently

My solution was to close Adobe Illustrator (which I had open in the background).
I don't think my machine liked having Ai and Ps both trying to use the GPU at the same time.

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dannyman

Participant

If you change the the colour mode from 8 bit to 32 bit you can rotate your file. I have Adobe Photoshop CS6 64 bit version 13.0.1. I don't know if it will work for you, but it does for me so give it a try.