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OpenGL not enabled in Photoshop CC 2019 - how do I do this?

Community Beginner ,
Dec 05, 2018 Dec 05, 2018

Just started using PS 2019 on iMac running High Sierra.  Want to view and add text to .jps (stereo jpg) files as I have been able to do in PS 2018 (and it still works there - .jps files open normally)

In PS 2019, a .jps file will not open and I get error message saying that OpenGL is not enabled.  Where do I do this?  I see no such choices in Preferences.

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LEGEND ,
Dec 05, 2018 Dec 05, 2018

Screenshot (1645).pngScreenshot (1646).png

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Community Beginner ,
Dec 05, 2018 Dec 05, 2018

Use OpenCL is grayed out.  I cannot check this.

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LEGEND ,
Dec 05, 2018 Dec 05, 2018

FMRhoades  wrote

Use OpenCL is grayed out.  I cannot check this.

did you tick legacy first?

shut down Photoshop and restart it

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Community Beginner ,
Dec 05, 2018 Dec 05, 2018
LATEST

Yes, legacy is ticked.

I shut down and restarted PS several times.  No change:  still, Use OpenCL is grayed out and uncheckable.

If I start PS 2018 it still works as before, opens .jps files without problems.  I suppose I could go through its Preferences to see what might have been turned on or off in PS 2019.  I'd rather not;-)

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