P: Save For Web error A write permissions error has occurred Photoshop 22.1.1

New Here ,
Jan 12, 2021 Jan 12, 2021

Copy link to clipboard

Copied

Hello,

 

I am using the PS 22.1.1 version and when I try to save for web I get the error. "Adobe Save For Web Error A write permissions error has occurred " 

 

Any help?

 

{Thread title edited by Moderator}

TOPICS
Bug, Import and export, Mac, Problem or error

Views

1.7K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Feb 02, 2021 Feb 02, 2021
Hi there,Welcome to the community! Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.Thanks for sharing the version info. Could you please let us know the macOS version you're working with?Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: https://helpx.adobe.com/photoshop/kb/required-permissions-for-photoshop0.htmlIf that doesn't help, then try creating ...

Likes

translate

Translate

Translate
Adobe Community Professional ,
Jan 12, 2021 Jan 12, 2021

Copy link to clipboard

Copied

Hi, are you trying to save it to a protected folder maybe?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

no the message appears no matter where I try to save... (I have Dropbox that makes a backup of my computer?)

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

I don't think so. I'm just trying to save to my downloads or desktop folder.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2021 Jan 13, 2021

Copy link to clipboard

Copied

Same problem here...

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 17, 2021 Jan 17, 2021

Copy link to clipboard

Copied

Same problem, can't save a gif

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

Same problem. Any thoughts, Adobe? 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 25, 2021 Jan 25, 2021

Copy link to clipboard

Copied

Same issue here, no matter where I try to save.
I'm on OS Big Sur and I updated to Photoshop 2021 ten days ago, but haven't used the save for web function until today. Very frustrating. I need to save some gif for a newsletter going out tomorrow.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 26, 2021 Jan 26, 2021

Copy link to clipboard

Copied

Same error... Running on Mac OS Big Sur 11.1 and Photoshop 22.1.1

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2021 Jan 26, 2021

Copy link to clipboard

Copied

Am having the same issue. BigSur 11.1

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 27, 2021 Jan 27, 2021

Copy link to clipboard

Copied

Same here.  11.1 Big Sur, PS 22.1.1

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 02, 2021 Feb 02, 2021

Copy link to clipboard

Copied

Hi there,

Welcome to the community!


Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.

Thanks for sharing the version info. Could you please let us know the macOS version you're working with?

Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: https://helpx.adobe.com/photoshop/kb/required-permissions-for-photoshop0.html

If that doesn't help, then try creating a new user account on the Mac & let us know if the app works properly or if you still get the same error. You can check the steps here: https://support.apple.com/en-in/guide/mac-help/mtusr001/mac

Let us know how it goes.
Regards,
Sahil


Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2021 Feb 03, 2021

Copy link to clipboard

Copied

Hi Sahil, thanks for getting back to me.

 

I'm on macOS Big Sur Version 11.2 

and on Adobe Photoshop Version: 22.1.1 20210104.r.138 2021/01/04: 852879028a7 x64

 

I'm the admin, Read and Write permissions are alredy granted.

 

I did try creating a new user account, and that does work.

However it doesn’t really solve the main issue, as I have everything setup on my original profile:

  • Settings for all my Adobe apps
  • Microsoft office accounts
  • Remote access to our files on sharepoint
  • Personal email on Spark
  • Dropbox integration
  • Chrome login and extensions
  • Folders and OS settings
  • Wacom settings
  • etc.

 

But if I want to save for web, I’ll have to either switch between two profiles or migrate everything to the new profile (which is usually quite time consuming), and then what if it happens again?

 

Camilla

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

Copy link to clipboard

Copied

Hi Camilla,

 

Thanks for the feedback. Yes, it will certainly take time to set up everything again in the new user account. Could you please log back into the old user account and move the Photoshop preferences settings folder to the desktop. Here's the location: Macintosh HD/User/username/Library/Preferences/Adobe Photoshop 2021 Settings

 

Move the "Adobe Photoshop 2021 Settings" folder to the desktop location. Open Photoshop and check if that helps.

If it doesn't work, uninstall Photoshop > restart your machine > reinstall Photoshop using Adobe Creative Cloud Desktop app

 

Let us know the outcome.

Thanks,

Mohit 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2021 Feb 03, 2021

Copy link to clipboard

Copied

It didn't work for me, what did work is, once you´re in the "Save for web" screen you click on the preview button, it will open the image in a web browser and from there you can save the image.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2021 Feb 03, 2021

Copy link to clipboard

Copied

Thanks, that's a nice workaround 👍

Because uninstalling –> restarting –> reinstalling didn't work for me either 👎

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2021 Feb 03, 2021

Copy link to clipboard

Copied

I'm also backing my files with dropbox, and this issue originated there, I do not know how to fix it or if there´s a way to assign permissions to Photoshop from dropbox. The thing is that Illustrator doestn't have this issue when using the same save for web function.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2021 Feb 03, 2021

Copy link to clipboard

Copied

My files are mostly on sharepoint, only my personal files are on dropbox.

My partner doesn't have the same issue on their mac/photoshop. And on the new profile on this mac, it's not a problem either.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2021 Feb 03, 2021

Copy link to clipboard

Copied

Alas, no joy.

 

But Jorge Fdz.'s workaround "click on the preview button, it will open the image in a web browser and from there you can save the image." gets the job done.

 

Unfortunately I can't spend anymore time on this today, I'm up against a few deadlines.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

Any update on fixing this bug?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

I keep running into this error using the latest version of Photoshop running on an M1 Macbook Pro, when I go to export for web, no matter the location I choose, it tells me 'Could not complete this operation. A write permissions error has occured'. 

I've reboot the system, tried multiple things and always the same result, has anyone else seen this?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.

Thanks for sharing the version info. Could you please let us know the macOS version you're working with?

Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: https://helpx.adobe.com/photoshop/kb/required-permissions-for-photoshop0.html

If that doesn't help, then try creating a new user account on the Mac & let us know if the app works properly or if you still get the same error. You can check the steps here: https://support.apple.com/en-in/guide/mac-help/mtusr001/mac

Let us know how it goes.
Regards,

Akash

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

I am experiencing the same issue, attempting to export slices with PS 22.2.0 on OS 11.2.1. All permisdsions are enabled.  Using multiple profiles for a simple task is not a suitable workaround.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 23, 2021 Feb 23, 2021

Copy link to clipboard

Copied

I could not agree more. It's an absolute pain, I've been using Adobe since Indesign 1.5, and I've never encountered something quite so frustrating.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

Greetings fellow Photoshop users experiencing "Adobe Save for Web Error". I have tried all those suggestions. I have also tried swearing at the computer and banging my head. They don't work either. I strongly NOT recommend the latter solution. What I DID find worked for me (on my Mac desktop, Big Sur OS) is uninstall Photoshop AND remove the icon/alias from your dock. Install the latest version of Photoshop. Open it. Then save the "new" icon/alias to your dock. It worked for me. MY guess is that the old icon/alias is connected still to the older/corrupt version of Photoshop.

 

Let me know if that works for you also.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines