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Participant
May 27, 2018
Answered

Photo shop

  • May 27, 2018
  • 2 replies
  • 311 views

Hi I cant make changes to my photos and it tells me I don't have enough memory (ram) and I if try to change in raw camera it tells me cannot complete the camera raw filter because of a program error. can you help me??

    This topic has been closed for replies.
    Correct answer jasonc39603910

    Thank you. It was because of an update windows done. Looked on YouTube and

    got walked though it fixing it.

    So thanks for your reply but it all sorted now.

    Jason

    On Sun, 27 May 2018, 10:33 PM c.pfaffenbichler, <forums_noreply@adobe.com>

    2 replies

    Trevor.Dennis
    Community Expert
    Community Expert
    May 27, 2018

    Open Photoshop and go Help > System Info > Copy and paste to this thread.  That will at least give us a starting point.

    c.pfaffenbichler
    Community Expert
    Community Expert
    May 27, 2018

    Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

    https://forums.adobe.com/docs/DOC-7044

    As for the issue of RAM please read this:

    https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

    What do you start with anyway – a RAW image or a processed pixel image?

    What are the Photoshop > Preferences > Performance settings?

    What are the image’s pixel dimensions and bit depth?

    Could you please post a screenshot with the pertinent Panels (Layers, Channels, Options Bar, …) visible?

    jasonc39603910AuthorCorrect answer
    Participant
    May 27, 2018

    Thank you. It was because of an update windows done. Looked on YouTube and

    got walked though it fixing it.

    So thanks for your reply but it all sorted now.

    Jason

    On Sun, 27 May 2018, 10:33 PM c.pfaffenbichler, <forums_noreply@adobe.com>