Copy link to clipboard
Copied
I am using CC 21.1.3 on iMac with running OS 10.14.6 w/64GB Ram. CC is constantly using 100% or more(!!) of CPU which delays all tool usage. I had this problem occasionally with CC before the current update but was able to fix by closing the program and rebooting the computer. Now, that doesn't help. I have LOTS of scratch disk room, I have closed all other programs except Activity Monitor.
Any help appreciated.
Michael
{Thread title edited by moderator}
Copy link to clipboard
Copied
Hi Michael,
We're sorry about the trouble due to the high CPU usage while working in Photoshop. Would you mind trying to optimize the performance of Photoshop using the steps mentioned in the article: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html
You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3
Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG
Let us know how it goes!
Regards,
Nikunj
Copy link to clipboard
Copied
Thanks, I reset the preferences and it seemed to help. Now I need to bring back the settings.
I appreciate your assistance.
Michael
Copy link to clipboard
Copied
Glad that helped! Please feel free to reach out if you need assistance with anything else.
Stay safe!
Nikunj