Photoshop 2021: Program Error when trying to save older photoshop files (something with layer mask)

Community Beginner ,
Feb 08, 2021 Feb 08, 2021

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Painstakingly found out error has something to do with my layer masks are getting "corrupted" when opening files.

 

1. Open file in 2021 (file created prior to 2021)

2. Save file, even when I make no changes I get a program error and can not save.

3. Delete problem layer mask(s)

4. Now it will save.

When I open in 2020 or 2019 the files will save no issues.

notes:

  • So far has always been a layer mask on a shape layer, not sure this is relevant or not
  • Shape layers have been duplicate shape layers with different layer masks
  • There are 2 layer masks that have been corrupted on all the files, and both "Corrupted" masks need to be deleted to make it work.
  • Moving shape and "Corrupted" layer mask to a new file will still not save
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Bug, Problem or error, Windows

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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How old are the files you are opening? Have you tried "Save As" instead of "save"?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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Older versions of photoshop.

I can resave and it will still have an error.

Does not save for either Save nor Save as.

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