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Participant
May 7, 2020
Question

Photoshop 21.1.2 crashing on Mac OS Catalina version 10.15.4

  • May 7, 2020
  • 2 replies
  • 754 views

Anyone could answer why Photoshop keepss on hanging when using pen tool?
I have to force quit the apps than to wait for PS to respond & hang again afterwards.
This happens after I update my computer
- Mac os catalina version 10.15.4

- Photoshop v21.1.2 release

 

Thanks

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2 replies

DERJUNG
Inspiring
May 9, 2020

Sound like my problem. But i'm using the pathtool for an hour. Good that I'm not alone with it, bad that there doesn't seem to be a real solution for weeks unless you go back a few versions (PS2019). So it's more the program itself than the operating system. I have also worked with competing products (Pix... & Aff...) and both of them are not frozen. But no agency standard yet.

 

Here are my reports on it from an "f...." expensive Mac Pro from work. On a clean install... just to make sure 🙂

So there are no damaged prefs or so. (I erase my hole workstation... just because of photoshop2020)

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-2-freezing-on-catalina-10-15-4-on-macpro2019

https://community.adobe.com/t5/photoshop/photoshop-21-1-2-freezing-on-catalina-10-15-4-system-freezing/m-p/11103362?page=1#M327997

 

italosan
Community Expert
Community Expert
May 7, 2020

Hi, have you tried to reset Adobe Photoshop preferences? Hold down Option + Command + Shift while starting Photoshop. You will be asked if you wish to delete the current settings.