Participant

P: Photoshop Being Open Causes Infuriating Cursor Flicker - macOS

Forum|Forum|5 years ago
October 18, 2020
13 replies
2925 views

I am posting on the forums because I am so incredibly sick of this issue. It has been reported on the forums for just about 6 years now and I can't believe this problem hasn't been addressed and fixed. Whenever I have Photoshop opened up, if I move to another app and try to work in it, such as Illustrator, InDesign or even Safari, my cursor will flicker between the program specific cursor and the system default cursor sporadically. It makes it nearly impossible to work quickly or accureately in any program other than Photoshop. As soon as I close Photoshop the issue resolves immediately. I have tried so many "solutions" that have been suggested in the past and none of them have helped me. This problem is so infuriating and I can't believe I pay so much for software that doesn't even work as it should and have 6 year old bugs. This problem has persisted through many iterations of MacOS, as well as many versions ofthe CC Suite. I am currently running the latest version of macOS along with the latest version of all of my CC apps. Can someone please let me know if there is a definitive solution to this problem. Please do not suggest that I delete and reinstall Photoshop, because that's all Adobe reps ever tell me to do which has proven to be absolutely useless. Also don't suggest "just minimizing/closing Photoshop" because that is not a workable solution for me. I need these apps for school/work and it's infurating that they don't work well. Thank you in advance to anyone who's able to help.

macOS

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defaultwkyz1fksevc7

Participant

I am currently engaged with Adobe technical supprt on this issue. They have remotely controlled my machine and seen the problem first hand. So far none of the usual trouble shooting has worked but they are continuing to investigate.

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defaultwkyz1fksevc7

Participant

I too have been having this problem with a new Macpro 7.1 Big Sur 11.6.1 - With photoshop open having painted on a layer mask the cursor glitches and flashes between states in Bridge and Maya viewport. Hiding photoshop it stops shortly after and resumes when photoshop is unhid again. Quiting PS also stops it immediately, opening PS and painting with the "normal" brush cursor seems to avoid the problem. I have erased my HD and clean installed big sur, photohop and maya and the problem is the same. Very Frustrating having wasted alot of time trying to fix this. Anyone have any ideas?

JJMack

Community Expert

Do all Mac user have this problem? I use windows and do not see a have a problem like this but then the only Adobe application I user is Photoshop/Bridge/ACR...

JJMack