Skip to main content
Anonymous
December 26, 2016
Answered

Photoshop Camera RAW support for Nikon D500

Photoshop isn't recognizing the RAW files from my new Nikon D500 and it doesn't look like Adobe is supporting this file format yet.  Is that correct?  If not how do I update?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    December 26, 2016

    Photoshop 12.1 cannot be updated beyond camera raw 6.7, Refer Camera Raw plug-in and Adobe application compatibility

    You must upgrade to Photoshop CC or use DNG converter to convert your raw images from Nikon D500 to native DNG format. See Adobe Digital Negative Converter 9.x ​

    Regards,

    Akash

    View reply

    5 replies

    Akash Sharma
    Akash Sharma
    Legend
    December 26, 2016

    Hi dranoel,

    Which version of Photoshop are you using? Nikon D500 requires camera raw plugin 9.5.Please ensure that you are using the latest version of camera raw as per the version of Photoshop you are using. Refer Keeping Photoshop Up-To-Date 

    Regards,

    Akash

    Translate
    Anonymous
    December 26, 2016

    I have PS 12.1 x64.  I downloaded and installed 9.5.1 but it still doesn't work.  I see that there is now a v9.8 which I will try next.

    Translate
    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    December 26, 2016

    Photoshop 12.1 cannot be updated beyond camera raw 6.7, Refer Camera Raw plug-in and Adobe application compatibility

    You must upgrade to Photoshop CC or use DNG converter to convert your raw images from Nikon D500 to native DNG format. See Adobe Digital Negative Converter 9.x ​

    Regards,

    Akash

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices