Photoshop CC 2017 crash when try to print

I found sometimes when this happens its due to something in the actual PSD, rather than preferences. In this case, a workaround is copying the whole page and pasting it into a new document from which to print. I"ve got it down to to 7 seconds..

Ctrl+A

Ctrl+Shift+C

Ctrl+N

Enter

Ctrl+V

Ctrl+p

Enter

I have Window 7 with Service Pack 1 updated, but still have my Photoshop CC 2018 V19.1.3 crashing when trying to PRINT.

Any solutions please?

How come this hasn't been fixed? It's ridiculous that the only way to fix the issue is to recreate your preferences file when the issue occurs. The only program out of the hundreds I have used over the years that can't reliably handle a simple print function, is Photoshop. This has been a "feature" of the program for at least half a decade.

I might found the solution, this issue was occurring to me from last few days, the cause was the "Print Spooler" service which was not running, since i rarely use printer so i disabled my print service so i can save some RAM and pc startup time. you must try to see if the service is running or not, by just, go to start and search for Services and open it, then inside the service window find "Print Spooler" service and see status next to it, if the status shows Disabled double click on the service and set "startup type" to Automatic and click start to allow service to run and click Ok, restart Photoshop CC and check for print by pressing Ctrl + P, it should work.

My coworker had a similar issue with his computer. I uninstalled Photoshop CC 2017 and selected the option to clear all user preferences, then reinstalled the Program. I also checked for the latest display drivers for the Quadro M4000 video card. After both installations and a reboot, the ctrl+p or "Print" function no longer crashes the program.

Exact same problem here.
- Win 10 up to date

- Photoshop CC 2017 up to date

- Printer drivers up to date (problem happens with whatever printer is selected).

- Microsoft Visual C++ up to date
I already tried to reset the PS preferences with no effect. I even re-installed Photoshop, with no effect.

At each crash, in the Windows error logs, i see 2 lines :

- Crashing App Photoshop.exe, error linked to ntdll.dll

- And 10 seconds later, Crashing App : Adobe Spaces Helper.exe, error linked to libcef.dll

Errors happen always with the same files, PSD or JPG, but not with all files.

When a file crashes, it always crashes (even if i flatten it); when a file is "printable"; it stays printable.
When a PSD crashes, the same flatenned PSD will crash too.
Also, it does not seem to be relied to the PSD's complexity.

=> The problem seems to be file-related in a way i didn't manage to understand.

In my case, my Photoshop is a new install on a new computer. PSD and JPG files were made on an former PC.

Former computer runned with the same Photoshop version, same Windows version, ans same printer with no issues.

Thanks.

Works fine here. Windows 10 (all updates applied, incl. Anniversary edition).

Hi havanna,

Do you have Win 10 or 7 installed on your computer?

If using Win7 ensure you have Windows Service pack 1 installed on your computer.http://windows.microsoft.com/en-IN/windows7/install-windows-7-service-pack-1

If using Widows 10 ensure that your Printer Drivers and Microsoft C++ redistributable libraries are up to date.Refer Download Visual C++ Redistributable for Visual Studio 2015 from Official Microsoft Download Center

Regards,

Akash