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guidos50720937
guidos50720937
Inspiring
October 20, 2017
Answered

Photoshop CC 2018 IGNORES TABLET PROPERTIES

  • October 20, 2017
  • 34 replies
  • 127587 views

I just updated Photoshop to the latest update ( 19.0 20170929.r.165 2017/09/29: 1138933  x64)
and it completely ignores the tablet properties such as:

a) Pen Pressure (the pen no longer have pen pressure, no matter if windows ink is turned on or of)
b) Screen Lock (the tablet should lock on Monitor 1 while using Photoshop, and it doesn't)

Every other software i'm using such as Clip studio Paint, zBrush and so on are working fine.

While photoshop completely ignores them.

The previous version used to work fine, but it's been overwritten by the new one without even asking.

The software, no matter the new features, has got worse with every update in terms of performance,
stability, and usability.

Introducing the standard windows Alt key behaviour was already driving me nuts.

i still have not tried the windows ink workaround
i hope this gets fixed TODAY because as it is, PS is useless to me, and i'll be moving to
any alternative available.

      This topic has been closed for replies.
      Correct answer guidos50720937

      Update, the previous Win Ink workaround fix pen pressure and the screen lock

      Trevor.Dennis  ha scritto

      hansb90361119 wrote:

      If you check the "use windows ink" for wacom intous 5 (most likly all of the models) you are getting a REALLY annoying lag with zoom and pen size adjuster etc. If you turn it off, it works perfect, but the downside is the pen pressure opacity don't work.

      You've turned off Windows Ink, so without supplying an alternative, pen pressure is not going to work.  You have to enable WinTab.

      If Windows Ink is disabled

      1. Create a file that contains instructions to revert to the WinTab functionality.

      2. Create a text file in a text editor such as Notepad.

      Type in the following lines:

      # Use WinTab

      UseSystemStylus 0

      3. Save the file as a plain text file named PSUserConfig.txt

      4. Put (copy) the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings\

      5. Restart Photoshop and check the pen pressure and overall performance.

      34 replies

      A
      aldo_frias51
      Participant
      May 24, 2020

      I have Adobe Photoshop 2020 and I had the same issue. What worked for me was to reset my Photoshop settings completely by holding down CTRL+SHIFT+ALT. This fixed it for me.

       

        A
        Arabrab19
        Participant
        May 6, 2020

        I am using an XP Pen on Deco 01 V2; Photoshop pressure selected but it will not work with the pen. Mac OS Catalina, PS 21.1.1.  Thank you.

        B
        brian321
        Participant
        December 5, 2018

        This needs to be redone every time Photoshop has a major update. I've just done it with CC 2019 and can confirm it works.

        It's hard to believe that after so much time Wacom and/or Adobe haven't fixed this, but at least there is a workaround. I've had constant problems getting pressure to work ever since I started using tablets with Photoshop two decades ago!

        C
        cliftonmeek
        Participating Frequently
        October 16, 2018

        Just installed the Newest CC2019 and the answer Correct Answer by guidos50720937 on Oct 20, 2017 7:34 AM Still works. Thanks so much!

          whackonondo
          whackonondo
          Participating Frequently
          September 28, 2018

          Overall I have noticed, If i keep wacom AND photoshop to their respective LATEST drivers/updates - things seem to work. Probably there is some kind of tie-up between the two companies (it will be ridiculous if there isnt any!)

          J
          jay_dizzla
          Participant
          September 8, 2018

          This worked for me on Win 7 and Photoshop CC 2018.

          What I found as a newbie was that I had not changed my brush settings (!!!) so I thought the sensitivity was not working. Great tutorial here for n00bs - Customize Wacom pen and pressure settings in Photoshop tutorial - YouTube

          M
          margarets2909980
          Participant
          April 18, 2018

          I'm having the exact same problem with my tablet. When I zoom in, vertical brushstrokes grab the screen and move the image around.
          I have always been able to find work-arounds for my PS problems, but this one is just beyond me. None of the proposed solutions have helped. Does anyone have any suggestions?

          B
          brianl13144236
          Participant
          April 18, 2018

          This appears to be a world-wide issue.  A friend of mine in Israel also has the same problem. 

          My solution was contacting Windows Support directly.  https://support.microsoft.com/

          They installed the latest Windows 10 and now all is working as it should.

          The tech on the other end did it remotely and it took about 2 hours for the whole thing to reinstall.

          R
          Rod Pickett Photography
          Known Participant
          April 17, 2018

          I'm having the same issue. Interestingly, it usually happens when I start making an up-and-down stroke. If I make a left-to-right stroke first (and continue to keep my pen on the tablet) I then can paint in any direction without the image moving. Sometimes, however, if I start moving my brush quickly, the image moves even when starting right-to-left.

          This is making Photoshop essentially unusable for some tasks.

          I haven't seen anything that sounds like a real solution yet.

            B
            brianl13144236
            Participant
            April 17, 2018

            My solution was contacting Windows Support directly.  They installed the latest Windows 10 and now all is working as it should.

            The tech on the other end did it remotely and it took about 2 hours for the whole thing to reinstall.

            J
            JuicyDoodles
            Participant
            April 14, 2018

            So I threw myself at this problem recently and could not for the life of me figure out what I was doing wrong...

            A friend suggested I double check to see if my file name extension was active; Sure enough by default it was not and was registering the text file as PSUserConfig.txt.txt ~ To which conflicted with this fix.

            After I set things properly the fixed worked! So keep this in mind.

            C
            chadthx1138
            Inspiring
            April 12, 2018

            FYI. The work around at the beginning of this thread only fixes one issue. now... For instance, the MOVE Tool in Photoshop picks whatever layer it wants to pick and moves that layers object. It's frustrating.

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