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T
ty semaka
Inspiring
July 23, 2019
해결됨

Photoshop CC 2019 Suddenly Won't Open Any Files I Created Over 1 Month Ago

  • July 23, 2019
  • 3 답변들
  • 2812 조회

Photoshop CC 2019 Suddenly Won't Open Any Files I Created Over 1 Month Ago. It says "Could not complete your request because it is not a valid Photoshop document. I have tried opening several psd files and it says the same thing. It seems I CAN open files created in the last month but I need to open several files I made in May 2019.

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Ronald Keller

    I hate to bring bad news but I fear the files are damaged due to disk failures. You could try Open As and choose the psd format if it's only an extension problem but am I clutching at straws here...

    3 답변

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 23, 2019

    Where were these files saved to? A removable or networked storage?

    T
    ty semaka작성자
    Inspiring
    July 23, 2019

    They were saved to an external drive, yes. I brought a copy of them over to my computer but they're still not opening. However, I've since tried open even older psd files and they're opening just fine. Someone suggested I may have just given them the wrong extension, but there's no way I gave 30+ files all the same wrong extension in the same folder.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 23, 2019

    Saving directly to an external is never recommended by Adobe especially with Photoshop. The read/write speeds can cause issues with the files. If your write speed is lagging behind the PS save speed or if there is a connection glitch you can run into this issue.

    I've experienced this and seen it too many times to count.

    Its recommended to save local then drag to an external drive - that way you are writing files at the same speed that the drive can handle via the OS.

    Troubleshoot issues with networks, removable media in Photoshop

    R
    Ronald Keller답변
    Legend
    July 23, 2019

    I hate to bring bad news but I fear the files are damaged due to disk failures. You could try Open As and choose the psd format if it's only an extension problem but am I clutching at straws here...

    Bob_Hallam
    Bob_Hallam
    Legend
    July 23, 2019

    Sounds like there may be a disk issue or that the file extension is incorrect.   If it's a disk issue, Try Disk Drill to recover the files.  If it's an extension issue, try opening one of the files as text in Microsoft Word.  Then look through the first part of the file (Header) to see what is written.  If it says it is a Photoshop file then you will need to recover the files from the bad disk,   If it's not a PS file, change the file extension to what the header says and open it normally.  Sometimes people can save files with the wrong extensions accidentally and then find they wont open normally later. 

    ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.
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