Photoshop CC 2019 - Wacom Intuos 5 issues

Forum|Forum|7 years ago
January 17, 2019
4 replies
2415 views

Hi All,

I hope U R doing fine today. I'm experiencing issues with Photoshop CC 2019 when I'm using Wacom Intuos 5. The software is freezing when I try to Undo any action or zoom in or zoom out with keyboard shortcuts... Similar problems with digital painting - terrible lags during using a brush tool. I've got the latest Wacom drivers and I'm not experiencing those issues when I work on Photoshop CC 2018.

Does anybody hear about something like that? Any help or advice would be appreciated.

Thanks in advance,

Artur

This topic has been closed for replies.

rodrigounda

Known Participant

i have the same issue in my win10 hp prodesk pc.

im using intuos4 s and m.

last week when I was using ps cc2015, everything went well.

I decide to suscribe to cc2019 and this problem start.

i'm very interested in buy a cc2015 licence in order to my strokes work ok.

there is anyone who think alike?

can I buy a license for a previous version?

JJMack

Community Expert

CC 2015 was included with a subscription you could never have bought a licence to use it. Lately adobe change the Creative cloud desktop application and removed the feature to install previous version of Creative Cloud software. You need to contact Adobe to see if the will refund you money if you need CC 2015. It seems that Dolby has filed legal action claming that Adobe is infringing using Dolby property beyond their agreement.https://gizmodo.com/adobe-warns-using-old-creative-cloud-apps-might-get-you-1834730149

JJMack

A

a2review_com

Participant

Admirable. So strong.

JJMack

Community Expert

Have you install the latest CC 2010 update version 20.0.2? Which OS version are you using? If a Windows windows version Are you using WinTab or INK interface between Photoshop and Wacom Tablet? When you are using a brush tool is you brush spacing set to 1%? Zooming on a large image and using 1% spacing often causes brush lag.

JJMack

Z

zedi80Author

Participant

Hi there,

I'm Windows 10 user - I've got the latest update of Windows, Wacom, and Photoshop, as well. I think I'm using WinTab - I've created this additional .txt file in Adobe Photoshop folder... Brush spacing is set on 15%. OK, if I've unchecked WinInk checkbox - there is no lag...but there is no pen pressure recognition.

Thanks,

JJMack

Community Expert

If you uncheck use windows INK for Photoshop in your wacom preferences make sure the PSUserConfig.txt file is in your user ID CC 2019 preferences folder and the syntax is correct. I use Wintab and also the old Transform behavior. Here what my setting look like