Photoshop CC 22.2 isn't deleting cropped pixels

[wpcoe]

Not sure when this started, but I think it's fairly recent:  Even with the "Delete Cropped Pixels" box checked, Photoshop does *not* delete the unwanted pixels.

This causes a noticeable slowdown in my work doing photo enhancements.  I often scan multiple photos at a time in high resolution then crop them into individual files.  With PS now *not* deleting the pixels upon cropping, every adjustment I apply is applied to the size of the original large scan, not to the smaller single-photo file like I want.  PSD file sizes are much larger, too, of course.

Is there somehow to get PS to revert to the correct action to delete everything but what's inside the Crop tool bounds when "Delete Cropped Pixels" is selected?

[gener7 · Accepted solution]

First try resetting the Crop Tool by right-clicking on its icon in the Options Bar

Using the Brush Tool as an example.

If that fails, Reset Preferences:

[wpcoe]

That seems to have done the trick.  After resetting Tools & Preferences, Photoshop is worrking as expected.  Thanks!

[jane-e]

I don't know why it's working this way on your computer. It's fine here. Two things to try:

• Prefs > General > Reset Preferences on Quit (after backing up customization)
  or
• Use the Rectangle Marquee tool "M" > drag a rectangle (or set options in the options bar to a specific size or ratio) >
  then go to Image > Crop

~ Jane

[c.pfaffenbichler]

Are there Smart Objects involved? 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?