photoshop crashes when picking new color in a gradient shape

New Here ,
Oct 22, 2020 Oct 22, 2020

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This has been an ongoing issue for the last 3 months and i have lost alot of time and work. 

sometimes when i make a shape into a gradient and i dubble click on the color to open the color picker and try and pick a new color the whole program just freezes and i get the beach ball of death.

 

does anyone else have this problem or know of a fix, becuase its costing me lots of time and money.

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Bug, Crash or freeze, Mac, Problem or error

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Adobe Community Professional ,
Oct 23, 2020 Oct 23, 2020

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Can you be more precise on your Setup? Hardware/Software/OS? -> Does this happen in ALL files or just a certain type?
(e.g. CMYK/RGB, Resolution, 8/16bit, TIFF/PSD).

 

I recommend to reset Photoshop and see if the issue is gone…

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New Here ,
Oct 23, 2020 Oct 23, 2020

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Im running the newest photoshop updates over the last few months, all files doesnet matter what type. and i have reset photoshop several times and the issue keeps coming back.

 

Screen Shot 2020-10-23 at 8.50.07 AM.png

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Community Beginner ,
Jan 22, 2021 Jan 22, 2021

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Here I have the same bug for months! I loose a lot of work and time because this issue.
I've updated the Mac OS, and also the Photoshop, and it's still happening. 

In all types of file. Please someone fix it!

 

iMac 27"

Big Sour 11.1

Core i5

24GB ram

Photoshop 22.1.1

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Community Beginner ,
Apr 18, 2021 Apr 18, 2021

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This is still an issue.  Any updates?

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