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Photoshop CS4 NOT Working

New Here ,
Sep 25, 2018 Sep 25, 2018

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I bought a stand alone version of Photoshop CS4 ... paid a substantial sum ... and not working

I am using a Mac Laptop ... OS X El Capitan Version 10.11.6

Incredibly frustrating

What can I do to get Photoshop working on my computer again ?

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Adobe
Guest
Sep 25, 2018 Sep 25, 2018

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Hi

What exactly are you having issues with, installing, opening, crashing etc, please provide more detailed information in order for someone to be able help you

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New Here ,
Sep 25, 2018 Sep 25, 2018

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Getting an error message on Bridge

" The Adobe Bridge Home Service has been discontinued in order to focus resources on other services "

I can not use Photoshop or Bridge

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Community Expert ,
Sep 25, 2018 Sep 25, 2018

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Did you ever have a trial of CC loaded on this computer?

Use the Creative Cloud Cleaner Tool to solve installation problems

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Community Expert ,
Sep 25, 2018 Sep 25, 2018

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What ever you do not upgrade your OS, as the 10.11.6 might be the issue versus 10.11

Older versions of Photoshop system requirements

What  is happening when you try to boot CS4, how far exactly do you get?

Downgrading  Java might help

Reverting to a Previous Version of Java for Mac | UO Information Technology

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New Here ,
Sep 25, 2018 Sep 25, 2018

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Thank you for your attempts to help

The answer to your question is - when I open and close the program - I get no where

As for OS X - I have a Mac Book Pro … and its is set up for automatic updates

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LEGEND ,
Sep 25, 2018 Sep 25, 2018

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Well, you're running an obsolete system. But keep doing that, because it's the only chance you have of running such ancient apps. Be sure you understand the risks of opting out of running up to date systems, which brings with it the joy of repurchasing many apps.

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Community Expert ,
Sep 26, 2018 Sep 26, 2018

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You may have misunderstood or not read my post and the link:

Older versions of Photoshop system requirements

Turn off auto updates, before you get yourself in worse trouble

Running old software requires you run an old version of OS that is compatible.

Did you look into downgrading your java????

So you can open the program, how far does it get, can you pull down menus.

Your replies are not answering our questions so please post a screenshot to show us how far you are getting and what is not working. There is not just one fixitall answer to my Photoshop CS4 NOT Working, we need better input from you in order to assess the situaion to help you.

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