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Participating Frequently
November 16, 2020
Answered

Photoshop ctrl+z not working and Undo option in menu greyed out

  • November 16, 2020
  • 2 replies
  • 21914 views

I've been using photoshop for over an hour and ctrl+z was working - until it wasn't. It stopped working and the undo option in the edit menu is greyed out and not selectable. I have to use history to undo. How do I get them back?! I use ctrl+z a LOT. 

Correct answer Kevin Stohlmeyer

Have you saved and restarted Photoshop?

If that didnt resolve, go to your preferences and click the Reset Preferences upon Restart button in the General Section.

Restart your PS and see if that does the trick.

2 replies

Rei-BobAuthor
Participating Frequently
November 16, 2020

I've already closed photoshop and reopened it - it didn't help

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
November 16, 2020

Have you saved and restarted Photoshop?

If that didnt resolve, go to your preferences and click the Reset Preferences upon Restart button in the General Section.

Restart your PS and see if that does the trick.

Rei-BobAuthor
Participating Frequently
November 16, 2020

I will try the preference reset! Thank you