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photoshop, "kernel security check failure"

Forum|Forum|10 years ago
December 25, 2015
16 replies
65511 views

good evening i had this problem when i open photoshop, "kernel security check failure" with a blue screen, i just check the hdd and the memory,i have this problem only with photoshop

thanks for the help

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Correct answer alrobles291

If you have an nvidia graphics card, try rolling back your driver instead. As far as i've been able to tell, the problem began with the driver released on 12/21/15. If you roll back to the a 12/01/15 or older driver you should be fine. After rolling back to that driver I haven't had any issues.

R

Reza Niazmand

Participant

I was having this issue with installing Photoshop Elements 2021 and Premier 2021 on Windows 10. During the installation I would get a BSOD and system restart. I tried everyting, and finally found the soloution here: tiwik.ca/blog/2020/11/30/photoshop-elements-installation-issues-with-windows-10-bsod

Essentially I had to install the software in safe mode in order for it to work. Very annoying.

A

Anonymous

I had same problem but just this fix helped me

1. Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose "Check File System".

2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start".

3. The software will begin checking your partition file system on your disk. When it has completed, click "Finish".

Akash Sharma

Legend

Thanks for sharing the outcome NorbertWebb1, this would help others resolving this issue.

Regards,

Akash

shoungi88071203

Participant

Check this tutorial: kernel_security_check_failure and irql_not_less_or_equal - YouTube

webtrade_design

Participant

I was having the same issue, geforce graphics card installed and PS only ran a few seconds before crashing out. Nvidia have since released new drivers (27th Jan 2016 - 361.75) which have fixed the problem!

J

jeremy_werst

Participant

The driver doesn't totally fix it, though. Photoshop doesn't crash, but... It's using onboard graphics and not the nvidia card.

webtrade_design

Participant

No.. its not. I have mine set to use my Geforce card.

T

trishas78260744

Participant

Anyone have tried 361.82 driver - http://nvidia.custhelp.com/app/answers/detail/a_id/4026

Worth to give a try.

Vicorice

Participant

I suddenly started having this kernel_security_check_failure BSOD when opening Premiere, and certain other art/animation software.

I rolled back my Nvidia driver to the version originally installed on my laptop (Lenovo Y50) : Nvidia GeForce GTX 860M, driver version 354.35.

However, I'm still getting that same BSOD.

I'm really not sure why rolling back didn't work for me... wish there was another possible workaround/solution.

alrobles291

Participating Frequently

try this driver NVIDIA DRIVERS GeForce Game Ready Driver WHQL (driver 359.06) its the one im on and is working fine. First uninstall the previous driver (reboot maybe) then install the new one.

J

jeremy_werst

Participant

I got this error today, as well. It was on a fresh install of both Photoshop and Windows 8.1, but not the latest driver for my 750m nvidia card.

First, I tried rolling back to the driver from 12/1/2015, and it did actually prevent the BSOD from being triggered when photoshop tried to use the driver. Instead, it simply disabled the driver and was running with the integrated intel card. Not ideal, because then you're missing out on all of the power of the nvidia card.

Then, I quit photoshop and updated to the latest nvidia driver, released 1/27/2016: 361.75. I performed a clean installation and did not install the physx engine.

After that, I launched photoshop again, and it still had the video card disabled in edit > preferences > performance. The button to change it was grayed out, too.

So I launched the nvidia control panel, and explicitly set the graphics card for photoshop to always use the nvidia card. The next time I launched it, no immediate BSOD, and the nvidia card was enabled automatically in the performance preferences.

Haven't played around with it much, so other people's mileage might vary.

J

jeremy_werst

Participant

Nevermind, I might have been a bit too hasty. While it says that the card is working, when I went to enable "advanced drawing mode" it disabled the card again. Was able to get back to the same spot displayed here, but still got a warning about it. So I'm not sure if it's actually using the card or just saying that it is...

K

kelvin lee

Participant

Was having these problems with PS,Premiere and AE as well. Will try rolling it back. Anyway does anyone know if the issue has been fixed by NVIDIA yet?

alrobles291

Participating Frequently

I'm not sure. And besides for minor security updates they may have implented, there is very little reason to have the latest nvidia driver since most of the updates are game related. It does look like a new driver launched yesterday 1/27/16 but I have yet to try it. I'm not really looking to interrupt my workflow at the moment but if anyone wants to try it and let the group know that be great.

Dodgums

Participating Frequently

Same problem, been crashing 9 out of 10 times to blue screen on my MSI GS60 2QE Nvida 970M and Intel 5600 machine. Since the latest Photoshop update. Latest drivers for all, Windows 10.

Managed to see a dialog for a microsecond before it reset last time which said "can't read new documents preset file" that led me to this page:

Photoshop errors on start up read: Can't read new documents Preset file. It goes to a blue screen and says look up KERNEL_SECURITY_CHECK_FAILURE. Then auto-restarts my computer.

Which led me here.

Anyway, I'd had already been trying NVidia control panel to use the NVidia card (worked once or twice). Tried changing it back to Intel too (nope).

I also uninstalled Creative Cloud and all Adobe apps and reinstalled. Same instant blue screen crashes.

Got here. Read the top of this page about moving Sniffer.exe out the folder and hey presto Photoshop works. Switched with NVidia control pannel between Intel and NVidia and still works. Put Sniffer.exe back in the Photoshop folder and instant blue screen death. Took sniffer.exe out again and Photoshop is working again.

Take from that what you will.

Side note - now Creative Cloud is constantly telling me there are updates to Photoshop and Premiere Pro - which it errors on so I assume that is just broken too.

C

Colwer

Participant

Here is another possible solution by disabling the N card.

Adobe problem solved