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kettis53072717
Participant
August 26, 2017
Question

Photoshop unable to open NEF files.

  • August 26, 2017
  • 2 replies
  • 2702 views

I recently downloaded the latest version of photoshop CC. The first time using this program it had worked fine, upon my second use of this program I discovered it's inability to open NEF files. Every time I've gone to open NEF files in photoshop it has worked, but the files duplicated themselves as XMP files. Not sure if that has anything to do with it. I have updated Camera Raw and am using a DNG converter as a temporary solution.

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    2 replies

    Terri Stevens
    Legend
    August 26, 2017

    The XMP files are irrelevant as all they are is a record of the changes you made while in camera raw and contain no image data. If your camera was recognised first time round then it must be supported by Adobe Camera Raw (ACR) and so something must have changed. Nikon proprietary software will often make raw files unreadable in ACR due to an incompatibility, therefore it is best not to use the Nikon software at all and let ACR do the work. Many people find that a card reader works well as that completely bye-passes the need for the Nikon application and opens the raw images directly.

    kettis53072717
    Participant
    August 26, 2017

    I have a card reader. the images are usually only able to open in photoshop. it was recognized in an earlier version of photoshop. I wonder what changed with the newest version. It isn't opening DNG either.

    Terri Stevens
    Legend
    August 27, 2017

    What is your camera model number?

    You could  try downloading an earlier version of the DNG converter as 9.12 may have introduced some incompatibility with your Nikon camera. Exactly which one to choose depends on the camera model, but as Camera Raw was working until recently that might suggest v9.10 is ok and updating to 9.12 broke the converter. If you find the DNG converter does work with an earlier version that would mean you need an earlier version of ACR also. It's very important that you do not use the Nikon software with ACR -sounds as if your not, but just checking.

    DNG Converters for Mac

    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

    DNG Converters for Windows

    Adobe - Adobe Camera Raw and DNG Converter : For Windows

    kettis53072717
    Participant
    August 26, 2017

    photoshop is now unable to open DNG files as well